I’m new to the drone scene. Unfortunately I have had the same fault with 2 battery’s now. I sent one back and were given a replacement and this has now done the exact same after a couple of uses. Dropped from 52% straight to 0% forcing emergency landings. Luckily both times I’ve managed to land ok. My original battery That came with the Mavic Air seems fine. Has anyone solved the issue or do I need to send the battery back to the shop? Thanks for any advice
Sending it back???
This is going to turn out to be a software issue else someone has manufactured a pile of faulty batteries. If I were forced to guess I would say that a value of the battery charge percentage is getting messed up somewhere in the code following a battery update. Some value is getting left behind or reporting incorrectly and is getting triggered around 50%.
Hi, new here.
Just had the same issue happened to me today. I am in Colorado and the battery went from 55% to 0% in a split second; forced landing and pretty much crashed in the snow.
Interestingly enough, even though the app says 0% and the battery shows one light, I was still able to power the drone back at home and it still stream video proving that there is still juice in that battery.
I called DJI today but they were unhelpful, I feel like I was speaking to some lady in a call center.
Not sure what to do at this point honestly.
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Here is my flight log, is it me or is it happening around 50% battery for most people that had the issue ?
There have been several similar reports, and they have all been around the 50% level. Unfortunately no one has reported back to say if or how it was resolved. It could be faulty batteries or a firmware issue (mismatch most likely).
Was the temperature low when this issue happened for you ? In which conditions were you flying ?All of my firmware was up to date at the time of the issue.