Connecting Replacement Drone

[larman]

About a month ago I lost my drone in the water and believe it or not it was covered under the DGI refresh warranty. I am trying to connect the new drone to my existing account and controller but it will not connect. Does anybody know how to connect a replacement drone?

 

[Starz]

New aircraft will need to be linked to your controller. The DJI app should walk you through the activation steps.

 

[larman]

It’s not walking me through. I think I need to register something online with the serial number. I tried putting in the serial number but it did not work?

 

[Starz]

I’ve never entered a serial number to activate an aircraft from DJI.
They will ask you to log into your account.

 

[Starz]

Maybe?

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[Starz]

Where did this replacement ac come from?
And what ac are you working with?

 

[larman]

Dji refresh mavic mini

 

[larman]

I guess I will just call support tomorrow.

 

[Starz]

Report back after the support call please. Would like to know what happens. Thanks

 

[larman]

Duh! All I needed to do was hold down the button on the drone for four seconds to get it to sync with the controller.

 

[Starz]

Happy days!!!!

 

[Rockjok]

Thanks for asking that question, it's one I woulda asked shortly with my new/used MP1.

 

[Starz]

Thanks for asking that question, it's one I woulda asked shortly with my new/used MP1.

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