DJI assistant 2 won't recognize my mavic

[hilbish]

Am following instructions from DroneZone to re-calibrate the forward sensors. But DJI assistant 2 (v1.1.7) won't recognize my mavic. It is stuck on Inspiron and won't change. Am using DJI Go 4.1.0 (afraid to update because of all the problems getting my android systems to work on the phone and tablet. this version works).

How do I make assistant work?
jfh

 

[Haloweenhamster]

Try a different USB cable

 

[hilbish]

I have tried 3 cables in my 3 usb ports. One cable works best for transferring media and still the assistant does not work right. Am using Windows 8.1 if that makes any difference. Does the controller need to be involved in any way? The instructions don't mention it.
jfh

 

[Haloweenhamster]

Controller doesn't need to be involved
Google assistant 2 1.1.2
See if it works, newer version they changed some thing, perhaps its causing issues on older windows

 

[hilbish]

I tried my older version (1.1.0-2) first before the newer version. Same problem--can't get past inspiron.

 

[ac0j]

maybe a dumb question, but is the mavic turned on?

 

[lacmac]

I have the exact same problem.I have also tried different cables and yes,i do have the drone turned on.

 

[hilbish]

Yep the drone is turned on and the propellers are removed per the Dronezone's instructions.

 

[getgoodgear]

was there ever a fix for this? I am having the same problem now on a mac. I dont see any answer on the thread.

 

[Simmo]

Unsigned drivers???

 

[meens]

I have the same problem, I just changed the PC and it works

 

[BIGLUG24]

try uninstalling DJI assistant 2 and reinstall i had to do it 2 weeks ago

 

[NestleQuik]

there is a new version of assistant 2 V1.2.0 , you have to upgrade/download, that is a good starting point you can get it off of the dji.com mavic page, then try your process again

Mavic Pro– Specs, FAQ, Tutorials and Downloads

 

[getgoodgear]

I replaced the cable and it worked, I was using the genuine DJI Cable. I don't know if that made a difference or if it was co-incidence

 

[getgoodgear]

there is a new version of assistant 2 V1.2.0 , you have to upgrade/download, that is a good starting point you can get it off of the dji.com mavic page, then try your process again

Mavic Pro– Specs, FAQ, Tutorials and Downloads

It was the latest version, Fresh install yseterday, swapping the cable made a difference but I am not sure if that was a fix or a co-incidence

 

[mnoutdoors]

Make sure you log in or it will not link, when I switch between my two mavic I have to log out and back in to get them to connect

 

[Sal]

I have the same problem, I just changed the PC and it works

You may disable or rejected the driver when it first initiated without you noticing it. Check device manager. Could be user profile issue on PC. Uninstall and reinstall as a different user.

 

[BerndM]

I still cannot connect to my MP using assistant 2.
All I get is the Inspire screen
what EXACTLY is the correct sequence for turning stuff on?
Does the usb cable from the pc plug into the controller or the MP itself?
Thanks

 

[ScottyV]

I had the same problem a while back. Tried a number of things...uninstalling/re-installing DJI assistant, using a different cable, different sequences of plugging in/starting Mavic/starting Assistant... everything I could think of, or could find suggested online.

The only thing that worked for me was switching to a different PC.

 

[ac0j]

Most cheap android type charge cords are just that they do not have wires in them for data transfer.
I start the software, plug in the Mavic, then turn the Mavic on. It connects within a minute