RayOZ
Well-Known Member
This is still on going. You suspected OA/APAS/Active Track wasn't working. Why did you test it in a way that would cause your drone to crash? It didn't cross your mind that you might be right? Or you were expecting DJI to fix the damage as well if it crashed? See my car analogy in post #5. You don't drive down a steep hill to prove the brakes on your car might be faulty.
There are a few potential reasons why APAS/OA wasn't working, and not limited to software bug. If it was a software bug, everyone with the M2 would be having the same problem. Maybe it was a corrupt firmware update, which could be fix with another firmware update. Maybe it was hardware issue, perhaps there was a problem with the soldering. Crashing might have jarred it lose, and now no amount of calibration will fix it. But DJI won't know. The crash might have caused other internal damage, or there was a manufacturing fault in the first place. Considering you don't want to pay a single cent on repairs, DJI is not going to pay their technicians to open the your drone up to inspect. Perhaps they tried to update firmware, and assume it was fixed. That's what you wanted isn't it. You assumed it was a software problem, and that's what you wanted them to fix. But no software fix is going to fix hardware problems.
There are a few potential reasons why APAS/OA wasn't working, and not limited to software bug. If it was a software bug, everyone with the M2 would be having the same problem. Maybe it was a corrupt firmware update, which could be fix with another firmware update. Maybe it was hardware issue, perhaps there was a problem with the soldering. Crashing might have jarred it lose, and now no amount of calibration will fix it. But DJI won't know. The crash might have caused other internal damage, or there was a manufacturing fault in the first place. Considering you don't want to pay a single cent on repairs, DJI is not going to pay their technicians to open the your drone up to inspect. Perhaps they tried to update firmware, and assume it was fixed. That's what you wanted isn't it. You assumed it was a software problem, and that's what you wanted them to fix. But no software fix is going to fix hardware problems.