M2P from Amazon finally arrived... but this sticker is on the outside of the plastic wrap. No-one at Amazon seems to have a freakin clue why it's there, what it means, etc. On the phone with them right now.
What sticker? Pic?M2P from Amazon finally arrived... but this sticker is on the outside of the plastic wrap. No-one at Amazon seems to have a freakin clue why it's there, what it means, etc. On the phone with them right now
sorry about that..What sticker? Pic?
Post using the “attach files” button.
it could mean that the drones serial no is not matching somethingM2P from Amazon finally arrived... but this sticker is on the outside of the plastic wrap. No-one at Amazon seems to have a freakin clue why it's there, what it means, etc. On the phone with them right now.
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I'm going to contact DJI via a link Amazon sent me. Then I'm gonna open the **** thing and try to register it and activate it. If there's an issue I have to assume it would show up in that process and I'll just have Amazon replace it.it could mean that the drones serial no is not matching something
Very good point! I second that motion . . .i’d ask for a major league price reduction ASAP just for assuming the risk. Stress that this was intended to be a holiday gift, and it is disappointing to have a concern like this arise. Then I’d open up the box and see how decent the unit is. Amazon customer service is very, very good. In a situation like this they will almost always accommodate your inconvenience and concern with some kind of discount or credit. Don’t be afraid to ask for it.
Amazon sold and shippedIt's Amazon so I'd send that back and demand a new one direct from DJI (Express mail). Was the purchase thru DJI (via Amazon) or was it thru another vendor thru Amazon?
Wonder what an “invalid serial number” is...?M2P from Amazon finally arrived... but this sticker is on the outside of the plastic wrap. No-one at Amazon seems to have a freakin clue why it's there, what it means, etc. On the phone with them right now.
View attachment 88986
Wonder what an “invalid serial number” is...?
Amazon says open it...and if there's a problem it will be replaced.... but if that's the case I want it replaced right away not a week later and I expect a discount.I wouldn't open it further, in case there is a defect, absent a written okay response from Amazon, seller or DJI.
it's a DJIJust make sure it says "DJI" where the red arrow is on my purchase a year ago. I've made this mistake before not knowing it was a reseller (not DJI).
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Thanks.. will updatei have my fingers crossed for you ,i hope it is all ok
Amazon says open it...and if there's a problem it will be replaced.... but if that's the case I want it replaced right away not a week later and I expect a discount.