Mavic 2 Pro deliveries to Europe

mavic53 · Aug 30, 2018

Gtomc said:
Exactly the same here, uk as well, same depart time,
Monday. Departed Facility in SHENZHEN 20.15
nothing since !, no updates at all
beginning to get a bit miffed
could have rode my bike there quicker

I also have the same communication from the DHL website. I hope it moves at some time.

Mal · Aug 30, 2018

Mine has updated at 9.55am, with delivery Courier Manchester

Callum · Aug 30, 2018

Whack said:
No movement on my 20:15 yet & no contact from DHL. Think it'll soon be time for another call

I've came to the conclusion they have absolutely no idea where things are.

Mal said:
Mine has updated at 9.55am, with delivery Courier Manchester

Was that the first scan since Schenzen?

Owen Manderfield · Aug 30, 2018

I'm trying not to get too excited about the pending arrival, I waited 3 months for my MP1 so a week in nothing really.
....But my TV died and I just *had* to replace it with a 4k monster. I've been re-rendering my old drone projects in 4k and seeing them in a whole new light. Now, M2P with 100mb bandwidth and lower noise sensor..... no ,no...I can wait,... I can wait, I can...... let me just check DHL again...dam!

Owen Manderfield · Aug 30, 2018

I've got text alerts enabled...but still keep refreshing the DHL page...just like kids in a car "Are we there yet?", "Are we there yet?" .....

evangelosgeorgiou · Aug 30, 2018

Owen Manderfield said:
I've got text alerts enabled...but still keep refreshing the DHL page...just like kids in a car "Are we there yet?", "Are we there yet?" .....

I'm doing the same thing. If there was an update or any information even if it was being delivered next week, it would make such a big difference. Not know is the worst!

Mal · Aug 30, 2018

Callum said:
I've came to the conclusion they have absolutely no idea where things are.

Was that the first scan since Schenzen?

Yes - I rang the automated line and says out for delivery today

Mal · Aug 30, 2018

Info:

mavic53 · Aug 30, 2018

Phoned DHL lady who was very helpful I must say. She said it should have been delivered this morning. So has put a warehouse search for this item in to the system. Plus will ring in two hours to update. So far I cannot fault them.

Mal · Aug 30, 2018

It’s a lot quicker than the Mavic pro release, there should be lots of deliveries and updates today and tomorrow ready for the weekend, well done DJI Thumbswayup

evangelosgeorgiou · Aug 30, 2018

mavic53 said:
Phoned DHL lady who was very helpful I must say. She said it should have been delivered this morning. So has put a warehouse search for this item in to the system. Plus will ring in two hours to update. So far I cannot fault them.

Which city are you in mate? What number did you call?

blakes7fan · Aug 30, 2018

Mal said:
Info:

That's good, interesting it goes straight from Departed China to Out with delivery courier

Yours left Monday and out for delivery now Thursday, mine left Tuesday so hopefully out for delivery tomorrow?

mavic53 · Aug 30, 2018

London 08442480844 it costs 7p a minute but I was less than 5 online

evangelosgeorgiou · Aug 30, 2018

mavic53 said:
London 08442480844 it costs 7p a minute but I was less than 5 online

I spoke to Lindsey, she didn't have any information but she opened a case to investigate and said that I would get a call back within 2 hours.

Mal · Aug 30, 2018

What insurance is everyone using? I got the DJI insurance for my Mavic and never used it so looking for something cheaper.

Gaz Mc · Aug 30, 2018

just had a courtesy call from DHL in manchester saying my package has arrived but missed the van by 30mins so will be delivered tomorrow

my dhl route

Thursday, August 30, 2018 Location Time Piece
6 Arrived at Delivery Facility in MANCHESTER - UK MANCHESTER - UK 09:33
1 Piece

5 Departed Facility in EAST MIDLANDS - UK EAST MIDLANDS - UK 07:45
1 Piece

4 Processed at EAST MIDLANDS - UK EAST MIDLANDS - UK 06:43
1 Piece

Monday, August 27, 2018 Location Time Piece
3 Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 20:15
1 Piece

2 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 18:33
1 Piece

1 Shipment picked up SHENZHEN - CHINA, PEOPLES REPUBLIC 14:01
1 Piece

whipp3dcream · Aug 30, 2018

Still no update on my tracking since Monday 20:15, glad that some people at least are getting updates and delivery notifications. This mess with the tracking and not knowing where it's up to is almost worse than if DJI hadn't shipped yet!

mavic53 · Aug 30, 2018

It seems all the UK people are in the same batch possibly. Not scanned at HK was a possible fault I was told. Good for Lindsey at DHL that she is now on it!

Owen Manderfield · Aug 30, 2018

mavic53 said:
It seems all the UK people are in the same batch possibly. Not scanned at HK was a possible fault I was told. Good for Lindsey at DHL that she is now on it!

I wonder if it missed the HK scan and that it therefore can't scan when it landed in the UK?

Maybe a faulty label (printed/electronic tag?) on the pallet itself prevented the scanning both in HK & UK until the pallet is unpacked and the individual packages get scanned when out for delivery.