Mavic Pro 2 Dropped out of sky!

[Former Member]

By the way, OP, first and foremost I should have said that Im sorry to hear about your crash, and hope you arent too upset by it.

 

[AMann]

Obviously the reason for the lost signal message was that the Mavic no longer had power to provide signal or stay in the air.


Go to DJI Flight Log Viewer - Phantom Help
Follow the instructions there to upload your flight record from your phone or tablet.
Come back and post a link to the report it provides.

How far apart were the Mavic and the battery?

Also may rule out battery failure (if it isnt broken from crash) if Adaml can still verify the battery shows a charge...

 

[Adaml]

which files do I need guys?
The ones on the 'Flight Record' folder are tiny...
'Flight Logs'?

 

[Adaml]

defiantly still charge, 80% when I view the flight on the app

 

[Adaml]

Its CSV file is that correct?

As it wont let me upload it on this post.

Oops! We ran into some problems.
The uploaded file does not have an allowed extension.

 

[AMann]

defiantly still charge, 80% when I view the flight on the app

Does the battery still light up and stay on by itself with any bars? (If the flight logs show no power, and the battery still works there may have been a onboard power issue...)

 

[Meta4]

which files do I need guys?
The ones on the 'Flight Record' folder are tiny...
'Flight Logs'?

HOW TO: Retrieve DJI Phantom Flight Logs from an Apple Device - Phantom Help

 

[Meta4]

Its CSV file is that correct?

As it wont let me upload it on this post.

Oops! We ran into some problems.
The uploaded file does not have an allowed extension.

You are looking for the .txt file for the flight record.
You upload that to Phantomhelp and when it gives you a report, come back here and post a link to that report

 

[Adaml]

Got them at last guys....

So post them in Phantom Help not here?

 

[Meta4]

Got them at last guys....
So post them in Phantom Help not here?

Upload to Phantomhelp.
It decodes the encrypted files and produces a nice report.
Then come back and post a link to the report it gives you

 

[Adaml]

DJI Flight Log Viewer - PhantomHelp.com


Think Ive managed it guys

 

[Meta4]

DJI Flight Log Viewer - PhantomHelp.com
Think Ive managed it guys

The flight log shows that you launched with a partially charged battery, which can be a problem but this did not cause the incident.
At the end of the flight data, the battery still had 3.8 volts per cell. (plenty of juice).
The data just stops with the Mavic in stable flight.
There's no change in pitch roll or yaw that might indicate a problem before the data stops.
That suggests a sudden loss of power which could either be a loose battery or an electrical fault.

How far apart were the Mavic and battery when you found them?

It looks like a warranty claim.

 

[Adaml]

The flight log shows that you launched with a partially charged battery, which can be a problem but this did not cause the incident.
At the end of the flight data, the battery still had 3.8 volts per cell. (plenty of juice).
The data just stops with the Mavic in stable flight.
There's no change in pitch roll or yaw that might indicate a problem before the data stops.
That suggests a sudden loss of power which could either be a loose battery or an electrical fault.

How far apart were the Mavic and battery when you found them?

Its pitch black so I havent managed to find it, Ive got to go back tomorrow when its light

 

[Meta4]

Its pitch black so I havent managed to find it, Ive got to go back tomorrow when its light

Good luck finding it.
It's a very public area near the path along the beach near the end of Woodfield Rd.
You would have to have the Mavic to be able to make a warranty claim as the txt flight log doesn't have the cause of the incident.

 

[Adaml]

Ive got the Ma

Good luck finding it.
It's a very public area near the path along the beach near the end of Woodfield Rd.
You would have to have the Mavic to be able to make a warranty claim as the txt flight log doesn't have the cause of the incident.

Ive got the Mavic itself - Its just not looking very well!

 

[Adaml]

The flight log shows that you launched with a partially charged battery, which can be a problem but this did not cause the incident.
At the end of the flight data, the battery still had 3.8 volts per cell. (plenty of juice).
The data just stops with the Mavic in stable flight.
There's no change in pitch roll or yaw that might indicate a problem before the data stops.
That suggests a sudden loss of power which could either be a loose battery or an electrical fault.

How far apart were the Mavic and battery when you found them?

It looks like a warranty claim.

Thank you for your help looking at the flight log buddy

 

[rickw]

I think maybe battery wasn't tight and lost connection

 

[Adaml]

I think maybe battery wasn't tight and lost connection

|Checked and double checked the battery - I always give it all a once over before I start flying bud

 

[Meta4]

I think maybe battery wasn't tight and lost connection

Any reason to think that or is it just a guess?

 

[rickw]

well the battery wasn't near the mavic and he couldn't find it,I don't think it would have gone far from crash site if it was securely attached,just my opinion