Hi all,
First of all let me say I think this quad is amazing, or was when it was working. I received it last week and all was well. Firmware updated before first use through the DJI Go 4 app on a Samsung Galaxy S7 edge. Everything set up and flying perfectly. I flew it twice the first day and then 3 times the next day. Fast forward to the third day and I haven't been able to fly properly since, no crashes or anything untoward at all has happened to the quad
Upon turning on the units and connecting as usual, the controller said, "Connecting" and the app which is seeing the controller says, "Aircraft Disconnected". As one would expect in this case the Mavic has a fast flashing yellow light. It works in WiFi mode and yes I have checked multiple times and switched between the Wifi and RC modes.
I have been through this entire forum, youtube etc. Issue remains.
Details of things tried:
1. Relinking via app/relinking via controller only (with button on mavic as well of course) - times out every time
2. Reset Factory settings on both units via DJI Assistant 2 and reinstall latest firmware on both units. Nil effect.
3. Connecting without phone, connecting with different cables
4. Different batteries all fully charged.
5. WiFi mode, works. Back to RC mode, nothing.
Would love some help on this as I'd hate to have to send it back for a replacement.
Pete
First of all let me say I think this quad is amazing, or was when it was working. I received it last week and all was well. Firmware updated before first use through the DJI Go 4 app on a Samsung Galaxy S7 edge. Everything set up and flying perfectly. I flew it twice the first day and then 3 times the next day. Fast forward to the third day and I haven't been able to fly properly since, no crashes or anything untoward at all has happened to the quad
Upon turning on the units and connecting as usual, the controller said, "Connecting" and the app which is seeing the controller says, "Aircraft Disconnected". As one would expect in this case the Mavic has a fast flashing yellow light. It works in WiFi mode and yes I have checked multiple times and switched between the Wifi and RC modes.
I have been through this entire forum, youtube etc. Issue remains.
Details of things tried:
1. Relinking via app/relinking via controller only (with button on mavic as well of course) - times out every time
2. Reset Factory settings on both units via DJI Assistant 2 and reinstall latest firmware on both units. Nil effect.
3. Connecting without phone, connecting with different cables
4. Different batteries all fully charged.
5. WiFi mode, works. Back to RC mode, nothing.
Would love some help on this as I'd hate to have to send it back for a replacement.
Pete