Mavic Stress Cracks

Chippy · Mar 29, 2017

Mavic said:
I have the 2 bumps at the front top. They are actually small cracks when looked at it with a magnifying loop.
Contacted DJI about this and they want me to send it in.
This MP has never been used in sport mode, and never any hard landings.

Send it in mate mine was the same,got a new one back ie totally different serial and refresh transfered over to new drone. So far no probs with the new one. Pisser is no Mavic for nearly a month while it was on it's holiday to the Netherlands.

SamBGb · Mar 29, 2017

Chippy said:
Send it in mate mine was the same,got a new one back ie totally different serial and refresh transfered over to new drone. So far no probs with the new one. Pisser is no Mavic for nearly a month while it was on it's holiday to the Netherlands.

Not exactly priority service. When did you send it in?

roflyer · Mar 29, 2017

AlanTheBeast said:
Please tell me how that could void the warranty.

I would bother to tell you but somebody already did...

JHSlayer · Mar 29, 2017

"I drilled a hole in it. Can you fix it?" How does that sound to you?

AlanTheBeast · Mar 29, 2017

roflyer said:
I would bother to tell you but somebody already did...

And he and you are completely misguided about what constitutes a repair or mod that voids a warranty. My MP is modified, yet I just got a $0 invoice from them for repair under warranty. Because my modification cannot possibly damage anything. In that spirit, the same thing for the stop crack propagation repair I suggest. Of course you have to apply a modicum of common sense and craftsmanship when doing such things and I understand that that is not everyone's cuppa.

JHSlayer · Mar 29, 2017

So, you drilled holes in it and they praised your commen sense? Seams to be a very different DJI than I'm used to hearing about in this sight.

makg · Mar 29, 2017

I'm not going to attempt to repair something under warranty. Just seems asinine even as someone who takes pride in working on my own vehicles/motorcycles. If they feel like it they can deny warranty because of modification. Once you epoxy or drill holes you are hiding the obviousness it was a defect and not from an accident. Just because you are proud of your anecdotal evidence doesn't mean it's going to apply to everyone.

AlanTheBeast · Mar 29, 2017

makg said:
I'm not going to attempt to repair something under warranty. Just seems asinine even as someone who takes pride in working on my own vehicles/motorcycles. If they feel like it they can deny warranty because of modification. Once you epoxy or drill holes you are hiding the obviousness it was a defect and not from an accident. Just because you are proud of your anecdotal evidence doesn't mean it's going to apply to everyone.

I guess you don't understand what DJI write in their T&C's for warranty. The word 'cause' is quite important.

Anecdotal? a) I have a unit there for repair b) it's been modified (photo posted yesterday) and c) they're not charging me a dime for the warranty repair because my modification did not "cause" the defect for which it is there.

That is about as simple as I can put it.

Boog0822 · Mar 29, 2017

Two month old Mavic with a 20 flights or so. No bumps visible but I have a Drone Wrap skin on it.

KiterTodd · Mar 29, 2017

AlanTheBeast said:
And he and you are completely misguided about what constitutes a repair or mod that voids a warranty. My MP is modified, yet I just got a $0 invoice from them for repair under warranty. Because my modification cannot possibly damage anything....
View attachment 9522

Beast, why so rude?
You asked a question. People, including me, took the time to give you an answer. End of story.
You don't have to agree, but don't invite a discussion and then get pissy because everybody doesn't agree with you.
It sounds like you have reason to believe it won't be an issue. That's great. Drill, glue, and don't worry about it. Thumbswayup

To the OP, @makg , thanks for bringing this up! Will certainly be something several of us will be watching out for. In addition to seeing how DJI handles the repairs. Okay, gotta look for cracks on the gimble, cracks on the nose, anything else?

Kestrel · Mar 30, 2017

Mine is fine.

Mavic · Mar 30, 2017

Chippy said:
Send it in mate mine was the same,got a new one back ie totally different serial and refresh transfered over to new drone. So far no probs with the new one. Pisser is no Mavic for nearly a month while it was on it's holiday to the Netherlands.

Funny. I live in the Netherlands.
Any way. DJI Europe is about a 30 minutes drive from me.
I might drive over today and hand it over personally [emoji6]

Hexagon · Mar 30, 2017

checked mine yesterday, 20 flights till now, no horns at all or even tiny bumps whatsoever.

AlanTheBeast · Mar 30, 2017

KiterTodd said:
Beast, why so rude?
You asked a question. People, including me, took the time to give you an answer. End of story.
You don't have to agree, but don't invite a discussion and then get pissy because everybody doesn't agree with you.
It sounds like you have reason to believe it won't be an issue. That's great. Drill, glue, and don't worry about it.

Nothing rude about it. Making repairs to one's own property does not void warranty as long as that repair doesn't cause any issues. Roflyer made an assertion that is false. The DJI warranty terms are clear on that. But I'm not going to let falsehoods lie as it might prevent others from making rational decisions.

It is not an issue - proof: my modified bird is being repaired by DJI under warranty at no cost to me.

I don't care what decision someone else makes, but get the facts straight first.

AlanTheBeast · Mar 30, 2017

Boog0822 said:
Two month old Mavic with a 20 flights or so. No bumps visible but I have a Drone Wrap skin on it.

I just skinned mine about a week before sending it in. During the skinning I would have noticed such, I think. Manufacturing date of mine was mid-January. 120 or so flights in cold (-6°C .. 2°C) weather with 5% or so at high speed in Sport mode.

AlanTheBeast · Mar 30, 2017

It may be helpful if people who have the bumps report their manufacturing date as it may be a parts/batch/process issue.

You need your serial number to get that.

Date decoder here.

gbracer08 · Mar 30, 2017

Small Bumps, Nov 30 mfg date. Skinned now so dont notice. Mine functions so far great all around so no way sending in.

Flawless · Mar 30, 2017

DJI Mavic Pro - Stress Bumps Survey

Posting this to collect some info, public responses.

gbracer08 · Mar 30, 2017

Flawless said:
DJI Mavic Pro - Stress Bumps Survey

Posting this to collect some info, public responses.

#7 needs to be not required or add a third option for dont use pro case. THnx and responded to survey.

Flawless · Mar 30, 2017

gbracer08 said:
#7 needs to be not required or add a third option for dont use pro case. THnx and responded to survey.

Done. Also changed the way the manufacturing date was collected, since it wasn't particularly helpful before.

Anyone can revisit their answers by clicking the original link again: DJI Mavic Pro - Stress Bumps Survey