Mavic2 smart controller....

[Superdaddy]

Well, my shipping status just turned to this! What the? Looks like I may not be getting mine on Friday after all.

Have you guys that ordered checked your status? Are you seeing something similar?

Same.

 

[Captain Lou]

Controller held up in Memphis... customs ?
[emoji36]

 

[paulatkin73]

Probably. Mine is still sailing somewhere, i did not see such notice. Gotta say i am having a bit of a remorse now, not sure i like it how telemetry top screen is missing... Plus, $650... Dunno. It is definitely not the most stupidest thing i spent money on, but, hmm.. of course, it is after watching reviews, may be personal experience will fix that perception.

 

[crazyju]

I knew I should have met them at the runway.

 

[crazyju]

Probably. Mine is still sailing somewhere, i did not see such notice. Gotta say i am having a bit of a remorse now, not sure i like it how telemetry top screen is missing... Plus, $650... Dunno. It is definitely not the most stupidest thing i spent money on, but, hmm.. of course, it is after watching reviews, may be personal experience will fix that perception.

I am sure you would have no problem selling it right now.

 

[Captain Lou]

I honestly had a thought yesterday that something similar to the movie cast away (Tom Hanks) would happen !!
Guy sitting on the beach with controller calling it “DiJi” [emoji846]....

 

[blackbeemer]

Yes the remote continues to function if you close the App.

So far in my tests the thing is very stable and has not fallen over yet.

So how do you see RC data without go4 running? Or are you just winging it in regards to distance height speed etc?

 

[maven4336]

Well, my shipping status just turned to this! What the? Looks like I may not be getting mine on Friday after all.

Have you guys that ordered checked your status? Are you seeing something similar?

View attachment 60326

Got the same response when I tracked mine today and my smart controller was supposed to be here on Friday too I’m seriously pissed off this is ridiculous I took off work tomorrow I’m losing a lot of money let me just say this if it does not happen tomorrow I’m going to look in and getting a lawyer because it’s false advertisement on their shipping they’ve done this before over and over to me when I spend over over $500 really sucks let’s do one thing that I’ve learned about fed ex a lot of times you’ll read this crap and then your order will still show up on time let’s keep our fingers crossed I’ve already contacted DJ are have not heard back from them yet I’ll keep you posted

 

[maven4336]

Same here. We’ll see sometime today I’d imagine.

Looks like everyone is getting the same message let’s just hope that our product still works out just show up on Friday if it does not let’s all band to gather on this forum and I think we should take them to court because it’s a non-continuous problem with DJI and false advertisement

 

[maven4336]

Not to keep ranting but all people who are getting the same message about their smart controller being on hold at the facility make sure all of us contact DJI they need to get this worked out

 

[Superdaddy]

let’s all band to gather on this forum and I think we should take them to court because it’s a non-continuous problem with DJI and false advertisement

Uhhhh. No. At least for me. For many reasons, the least of which is that there is no basis for a viable legal claim.

 

[gerard143]

Yup They are all getting stuck in customs for god knows how long cuz DJI ****** things up and provided zero info or forms to customs. So pissed

 

[paulatkin73]

Yup They are all getting stuck in customs for god knows how long cuz DJI ****** things up and provided zero info or forms to customs. So pissed

if you order from canada - it happens all the time.

also can be a govt shutdown thing, btw.

 

[The Flashman]

Heard that FCC granted sale of controllers in USA on Friday....
Hope it’s true !!

Heard that FCC granted sale of controllers in USA on Friday....
Hope it’s true !!

It's TRUE!!! I just ordered mine and it is scheduled to be delivered on the 29 Tuesday by FedEx I will admit it was spotty there for awhile as I had sent them a reminder and each time when I went back in it was still waiting. But did the transaction on DJI's site and it will be here as I mentioned Tuesday, I as well can hardly wait. Hope this helps.

 

[gerard143]

This is happening to every single person that ordered. It is not a lack of workers at customs. DJI failed to provide any of the customs documentation on all of these orders. Until fedex contacts DJI, DJI files the proper forms and customs release these orders all of our stuff is stuck in customs. This is a major f-up on DJI's end which could lead to your order being stuck in customs indefinitely until DJI files the paperwork on thousands of orders and gets them to fedex. Then fedex has to deal with it on a package by package basis. This could take a month or longer. Lets hoping things can get processed much sooner. Personally I want a partial credit back as this is bs.

 

[gerard143]

Here is a new thread where hopefully we can all put future posts and stay updated together on this specific issue.

Official Smart Controller stuck in Customs thread

 

[paulatkin73]

This is happening to every single person that ordered. It is not a lack of workers at customs. DJI failed to provide any of the customs documentation on all of these orders. Until fedex contacts DJI, DJI files the proper forms and customs release these orders all of our stuff is stuck in customs. This is a major f-up on DJI's end which could lead to your order being stuck in customs indefinitely until DJI files the paperwork on thousands of orders and gets them to fedex. Then fedex has to deal with it on a package by package basis. This could take a month or longer. Lets hoping things can get processed much sooner. Personally I want a partial credit back as this is bs.

that is why stuff like that has o ordered from a dealer, not directly... not sure what is it you can do. try to escalate to dji - i am curious also.

 

[The Flashman]

I need to get a Mavic 2.

YES ---YES YOU DO!!! LOL

 

[maven4336]

Stuck in customs that really sucks so what are you guys steak going to be another week or two I think I’ll be looking for my refund

 

[maven4336]

that is why stuff like that has o ordered from a dealer, not directly... not sure what is it you can do. try to escalate to dji - i am curious also.

I definitely agree I want my credit back money back not credit I paid cash off of my debit card I took off work and I know everybody was like me waiting for that shipment tomorrow they have the worst company I have ever dealt with in my life and I do make me sick to my stomach