Over dramatic? I'd planned on leaving on vacation with my perfectly good $1200 flying camera. I attempted an update like I've done dozens of times before (because I always do this when they send one) and their process turned it into a brick. When I attempted to reload a previous firmware, there were none available on either DJI Go, or Assistant 2. I then spent 90 minutes with their chat tech support with someone with limited ability to type in English. Their final solution? Ship it back to us.
Yeah, I'm upset. And possibly dramatic. How could their own software update process completely disable their own product? And so completely that their techs can't even recover it without me shipping it back. I love this thing, but this is not acceptable.