Polar Pro ND Filters too heavy for gimbal

[colvill]

The Mavic must be powered on before attaching them

No problem, I can live with that. Thanks.

 

[msinger]

I am pretty sure Rise Above only received V2 from us.
-Jeff

Did you check out the link posted above? It's showing the V1 filters.

 

[PolarPro]

Did you check out the link posted above? It's showing the V1 filters.

Yah, they probably just copied the images from our site, I am almost certain they only have received V2

 

[colvill]

So back to my original question, is there and easy way for me to identify them?

 

[PolarPro]

So back to my original question, is there and easy way for me to identify them?

The new versions pass through gimbal initialization and are made of aluminum.
-Jeff

 

[PolarPro]

colvill, if you have the filters pictured in your link, they are the old filters. The new filters are bronze colored. They look like this.

We updated every single one of our filters, so the cinema series and the black filters will all pass through gimbal initialization now
Jeff

 

[msinger]

Ah. Good to know. I thought you discontinued the black filters.

 

[Lost Boy]

All of our Mavic filters have been updated to pass through gimbal calibration. Sounds like you have an email in with support and we look forward to getting you the updated version
-Jeff

Indeed! Polar Pro support was helpful and are sending the updated version. Note for people purchasing off Amazon: they might still be sending out the old models, so consider ordering directly directly through the Polar Pro website.


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[colvill]

Thanks for the info guys, I just got home and checked my filters and they do indeed appear to be the revised ones. I'll give them a fly tomorrow.

 

[Buressy]

Hi, I have the same problem, not only they seem too heavy, but too big as they tap on the side of the gimbal when calibrating


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[PolarPro]

Hi, I have the same problem, not only they seem too heavy, but too big as they tap on the side of the gimbal when calibrating
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If you have any questions on installation or are getting error codes, please send me an email for assistance: [email protected]
-Jeff from PolarPro

 

[Slayerstwin]

If you have any questions on installation or are getting error codes, please send me an email for assistance: [email protected]
-Jeff from PolarPro

Was wondering since you are a dealer do you have and sell the shutter collection 3 pack cause I have the vivid 3 pack already


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[PolarPro]

Was wondering since you are a dealer do you have and sell the shutter collection 3 pack cause I have the vivid 3 pack already
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Yes we sell the Shutter collection on our site:
DJI Mavic Filters - Cinema Series - Shutter Collection

Let me know if you have any questions on them,

-Jeff from PolarPro

 

[Slayerstwin]

Yes we sell the Shutter collection on our site:
DJI Mavic Filters - Cinema Series - Shutter Collection

Let me know if you have any questions on them,

-Jeff from PolarPro

I wanted to buy a set but there on back order


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[PolarPro]

I wanted to buy a set but there on back order
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Yes, orders placed now will ship by March 8th,
-Jeff

 

[Vogina Pilot]

Hi, I have the same problem, not only they seem too heavy, but too big as they tap on the side of the gimbal when calibrating


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I've had mine on for three weeks..no issues whatsoever...as good a quality as Canon makes for my 5DMk4...dont leave home without them on...HA

 

[Vimlossus]

I needed a set quick for a job I was doing, so I ran to Best Buy because they had the three pack in stock (CP, ND8, ND16). I was a little worried that they would be the first version and that I would have to install after gimbal calibration, but I put the first one on, and everything booted up perfectly. I will be ordering the cinema set directly from Polar Pro, but glad the ones I received from Best Buy were the second version.

 

[Macariushk]

Just curious
Are all cinematic series (gold color) are new versions ? Lighter ? And pass boot up calibration ?


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[PolarPro]

Just curious
Are all cinematic series (gold color) are new versions ? Lighter ? And pass boot up calibration ?
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Yes they are all the new versions, and yes, they should all pass through initialization
A very small number of pilots are having startup issues, but we are working with them to get them all dialed in.

-Jeff

 

[Skyryder747]

Having the same problem. Thanks for advise on adding filter after calibration. I will try next time