Welcome Mavic Pilot!
Jump in and join our free DJI Mavic community today!
Sign up

Rookie in Grand Junction, Colorado

aWingnut

Member
Joined
Jul 9, 2018
Messages
11
Reaction score
5
Age
66
Glad I found this Forum, thanks in advance for the help! And please point me to the correct threads if this Rookie is in the wrong place.

I've had my Pro a few months now but only a few hours flight time, and in spite of my aged brain's delayed learning curve I had about gotten the hang of it when an issue developed.

I started getting the bottom half or so of my Galaxy S7 display distorted intermittently, then increasing in frequency and severity. The videos and pics taken are fine on the SD card so I know it is not the camera. Then the display gets worse and the aircraft becomes non-responsive or self-disconnects even though it is within 50 feet or less.
This started before the update, which I've done but did not help the problem. I've calibrated both IMU and compass, and GPS is strong.

I've seen suggestions to enable USB debugging but can't for the life of me find the Developer Options it is supposed to be accessed from, and I know I've seen that option before but I seem to have lost it (one way or another!)

I've tried my old S7 and my Samsung Tablet (A10) and all have the same issue, so it's not the phone.

I just made another attempt , and DJI go4 said update required, which I had to start to continue, and it said update failed. After restarting it says the update is current but the above mentioned issues remain. Then it says all ok until a warning on the controller says the firmware needs updating and then signal lost.

I found the DJI go4 tips section and tried all of that. No change.

How do I get to the Dev. Options to try the USB debugging trick?
Any other suggestions (that work) would be rewarded with a homebrew if you are ever in Western Co.

I would like to be made to look stupid with an easy fix. (I often only look stupid)

Thanks,
Doug
 
  • Like
Reactions: dirkclod

msinger

DJI Drone Expert
Approved Vendor
Premium Pilot
Joined
Oct 12, 2016
Messages
20,845
Reaction score
11,274
Location
Harrisburg, PA (US)

aWingnut

Member
Joined
Jul 9, 2018
Messages
11
Reaction score
5
Age
66
Welcome to Mavic Pilots! :)

Try setting up your Android devices like this:
Install DJI GO on an Android Tablet or Phone (Step-by-Step Guide)

See #2 at the above link for instructions on enabling developer mode.
Thanks, I had skipped some of those steps since all had worked fine for the first six or so flights. I did as you suggested and on restarting DJI go4 it said the firmware needs updating again, but it also always says that the update log is empty...is that normal?
 

dirkclod

Moderator
Staff Member
Premium Pilot
Joined
Oct 12, 2016
Messages
11,289
Reaction score
7,955
Age
64
Location
Amory , MS
Welcome to Mavic Pilots .
I hope you will find our site helpful and look forward to any input , photo's/video's you might post .
Don't be shy and ask anything if you can't find it by searching :)
 

msinger

DJI Drone Expert
Approved Vendor
Premium Pilot
Joined
Oct 12, 2016
Messages
20,845
Reaction score
11,274
Location
Harrisburg, PA (US)
it also always says that the update log is empty...is that normal?
I'm not sure what you're referring to. Got a screenshot?
 

msinger

DJI Drone Expert
Approved Vendor
Premium Pilot
Joined
Oct 12, 2016
Messages
20,845
Reaction score
11,274
Location
Harrisburg, PA (US)
During the update, there is a note that " the update log is empty", even tho I've done all the updates.
If that is preventing you from installing the latest firmware, then try installing it using the DJI Assistant application. If needed, you can download that application from the Mavic downloads page.
 

Bunny Too

Well-Known Member
Premium Pilot
Joined
Feb 7, 2017
Messages
5,279
Reaction score
2,129
Glad I found this Forum, thanks in advance for the help! And please point me to the correct threads if this Rookie is in the wrong place.

I've had my Pro a few months now but only a few hours flight time, and in spite of my aged brain's delayed learning curve I had about gotten the hang of it when an issue developed.

I started getting the bottom half or so of my Galaxy S7 display distorted intermittently, then increasing in frequency and severity. The videos and pics taken are fine on the SD card so I know it is not the camera. Then the display gets worse and the aircraft becomes non-responsive or self-disconnects even though it is within 50 feet or less.
This started before the update, which I've done but did not help the problem. I've calibrated both IMU and compass, and GPS is strong.

I've seen suggestions to enable USB debugging but can't for the life of me find the Developer Options it is supposed to be accessed from, and I know I've seen that option before but I seem to have lost it (one way or another!)

I've tried my old S7 and my Samsung Tablet (A10) and all have the same issue, so it's not the phone.

I just made another attempt , and DJI go4 said update required, which I had to start to continue, and it said update failed. After restarting it says the update is current but the above mentioned issues remain. Then it says all ok until a warning on the controller says the firmware needs updating and then signal lost.

I found the DJI go4 tips section and tried all of that. No change.

How do I get to the Dev. Options to try the USB debugging trick?
Any other suggestions (that work) would be rewarded with a homebrew if you are ever in Western Co.

I would like to be made to look stupid with an easy fix. (I often only look stupid)

Thanks,
Doug
Howdy from Wyoming @aWingnut , welcome to the community, plenty of fine folk and excellent information here.
 

aWingnut

Member
Joined
Jul 9, 2018
Messages
11
Reaction score
5
Age
66
If that is preventing you from installing the latest firmware, then try installing it using the DJI Assistant application. If needed, you can download that application from the Mavic downloads page.
Thanks. About the 4th try it updated all the way, but still have my communication problem. I have a few other things to try today.
 

Rob Guv

New Member
Joined
Aug 9, 2019
Messages
2
Reaction score
0
Age
38
Is anyone in Montrose or nearby that would want to meet up? I am in depserate need of some tips, and would love to see some experts in action!
 

Aerial-Pixel

Well-Known Member
Approved Vendor
Joined
Mar 9, 2017
Messages
3,825
Reaction score
1,295
Location
Dayton, Ohio USA
Glad I found this Forum, thanks in advance for the help! And please point me to the correct threads if this Rookie is in the wrong place.

I've had my Pro a few months now but only a few hours flight time, and in spite of my aged brain's delayed learning curve I had about gotten the hang of it when an issue developed.

I started getting the bottom half or so of my Galaxy S7 display distorted intermittently, then increasing in frequency and severity. The videos and pics taken are fine on the SD card so I know it is not the camera. Then the display gets worse and the aircraft becomes non-responsive or self-disconnects even though it is within 50 feet or less.
This started before the update, which I've done but did not help the problem. I've calibrated both IMU and compass, and GPS is strong.

I've seen suggestions to enable USB debugging but can't for the life of me find the Developer Options it is supposed to be accessed from, and I know I've seen that option before but I seem to have lost it (one way or another!)

I've tried my old S7 and my Samsung Tablet (A10) and all have the same issue, so it's not the phone.

I just made another attempt , and DJI go4 said update required, which I had to start to continue, and it said update failed. After restarting it says the update is current but the above mentioned issues remain. Then it says all ok until a warning on the controller says the firmware needs updating and then signal lost.

I found the DJI go4 tips section and tried all of that. No change.

How do I get to the Dev. Options to try the USB debugging trick?
Any other suggestions (that work) would be rewarded with a homebrew if you are ever in Western Co.

I would like to be made to look stupid with an easy fix. (I often only look stupid)

Thanks,
Doug
Welcome to Mavic Pilots from Dayton Ohio! Enjoy your new Mavic Pro, Fly safe and have fun!
 
DJI Drone Service

New Threads

Forum statistics

Threads
71,758
Messages
831,646
Members
98,806
Latest member
edleidel