I get an error message saying files are not compatible. Any help?
Use the Android File Transfer application that was posted above by Kilrah. When you start up your Smart Controller and it shows the USE USB to screen, select the "Transfer Files" option (middle one). When you select it, the controllers folder scheme will pop up and allow you direct access to all the folders to pull any screen shots, videos, etc, that are saved in the controller.
I just tested it out and it worked perfectly
Not a stupid question. Load it on Mac (desktop or laptop). Works great. There may be a an app or some way to work it with an iPad but I’m not aware of it. You’ll have to dig around and / or experimentStupid question....do you load it on the MacBook... not on smart controller? Will it work on the iPad?