So how was the DJI Mavic 4 Pro launch (May 2025)?

[Ms Ivy]

We all know that DJI didn't launch the Mavic 4 pro in the US, but that's not DJI's fault.
The drone launch went very well.
The US just missed the bus.

Makes a person wonder what the sales would have been if The Mavic4 would have been released in the USA on time.
Its easy to just blame trump or the USA goverment. But I believe there is a lot more to this story than being told truthfully. We might never know
Sadly I have money in hand to purchase a Mavic4 creative bundle. Yes I live in the USA . But yet . between DJI and the USA goverment. I believe I am in for a very long wait.

I was able to get my Mavic3 serviced Thankfully . But what happens when parts and those repair services are no longer viable for our older drones.. & Just for spite I will never buy a skyidio. YUCK! I'll buy a genuine pig first.

My last last thought on the USA policies on china
' I have to remember the USA customs seizures are not limited to just DJI drones there are others as well.
Autel is also having some issues and have been also added to the US black list. so I think we are all looking at a death spirl of consumer drones in the USA. without the legaliities of a actually drone Ban. No need to make a goverment ban on drones if you make it impossiable to buy the parts and technology that drives the drones. Its sadding that we have allowed this to happen in this country.

Here's why getting drones & LiPo batteries, or other drone components, through US customs are being seized:

• Trade Blacklist: Autel Robotics has been added to the US Department of Commerce's trade blacklist along with DJI . This restricts these drone manufactuers ability to access or transfer certain technologies from the US unless specifically approved. While the blacklist primarily affects their ability to procure US technology, it can create logistical hurdles and potential delays in importing goods, including spare parts & batteries, into the US.
• Security Concerns: The US government has expressed concerns about the security of Chinese-made drones, including those from Autel and DJI. Legislation like the U.S. National Security Drone Act of 2023 aims to blacklist these drones from federal use and could potentially lead to wider public use or restrictions. These security concerns might contribute to increased scrutiny at customs for all components associated with these drones, including their parts & batteries.
• Logistical Challenges: Even without a direct ban on drones and battery imports, the general restrictions and heightened scrutiny due to the blacklist can create logistical challenges for DJI & Autel. This can result in delays and complications when navigating the import process for various components, including parts and batteries

My source US adds drone maker Autel Robotics to trade blacklist

 

[GadgetGuy]

Makes a person wonder what the sales would have been if The Mavic4 would have been released in the USA on time.
Its easy to just blame trump or the USA goverment. But I believe there is a lot more to this story than being told truthfully. We might never know
Sadly I have money in hand to purchase a Mavic4 creative bundle. Yes I live in the USA . But yet . between DJI and the USA goverment. I believe I am in for a very long wait.

I was able to get my Mavic3 serviced Thankfully . But what happens when parts and those repair services are no longer viable for our older drones.. & Just for spite I will never buy a skyidio. YUCK! I'll buy a genuine pig first.

My last last thought on the USA policies on china
' I have to remember the USA customs seizures are not limited to just DJI drones there are others as well.
Autel is also having some issues and have been also added to the US black list. so I think we are all looking at a death spirl of consumer drones in the USA. without the legaliities of a actually drone Ban. No need to make a goverment ban on drones if you make it impossiable to buy the parts and technology that drives the drones. Its sadding that we have allowed this to happen in this country.

Here's why getting drones & LiPo batteries, or other drone components, through US customs are being seized:

• Trade Blacklist: Autel Robotics has been added to the US Department of Commerce's trade blacklist along with DJI . This restricts these drone manufactuers ability to access or transfer certain technologies from the US unless specifically approved. While the blacklist primarily affects their ability to procure US technology, it can create logistical hurdles and potential delays in importing goods, including spare parts & batteries, into the US.
• Security Concerns: The US government has expressed concerns about the security of Chinese-made drones, including those from Autel and DJI. Legislation like the U.S. National Security Drone Act of 2023 aims to blacklist these drones from federal use and could potentially lead to wider public use or restrictions. These security concerns might contribute to increased scrutiny at customs for all components associated with these drones, including their parts & batteries.
• Logistical Challenges: Even without a direct ban on drones and battery imports, the general restrictions and heightened scrutiny due to the blacklist can create logistical challenges for DJI & Autel. This can result in delays and complications when navigating the import process for various components, including parts and batteries

My source US adds drone maker Autel Robotics to trade blacklist

Your source is almost a year old, written by a woman in the UK, postulating about the U.S., who has recently been promoting Amazon scam sellers of DJI drones in click bait titles on DroneDJ as price drops and great deals! She has no credibility!

Order your Mavic 4 Pro from Canada. DJI warranty through Canada, too.

 

[mavic3usa]

SW update from DJI to all M4P drones to fix a few issues but nothing major so far so good; expected:

DJI releases new firmware update for Mavic 4 Pro drone

DJI has released a fresh firmware update for its flagship Mavic 4 Pro drone, bringing a wave of performance improvements and fine-tuned features.

dronedj.com

 

[PINEBARON]

SW update from DJI to all M4P drones to fix a few issues but nothing major so far so good; expected:

DJI releases new firmware update for Mavic 4 Pro drone

DJI has released a fresh firmware update for its flagship Mavic 4 Pro drone, bringing a wave of performance improvements and fine-tuned features.

dronedj.com

Already updated!

 

[mavic3usa]

Adding to the list:

In May/June 2025, DJI is apparently telling some people or leading them to believe the Mavic 4 Pro drones they bought in the US from authorized US channels do not have a DJI manufacturer's warranty even though the drone details on your account page at DJI.com/US clearly indicates the drone's serial number along with the activation date and under the Warranty section it says "Valid" along with an expected expiration date of that warranty (basically in May 2026). You can see more information here in this thread and in this thread.

The problem with this is DJI policy says the warranty on your new drone is extended to the original purchase only in the country in which it is purchased and only from authorized dealers and resellers and online retailers. Per US law, they deliver a written copy of the warranty at the time of sale, long standing traditional understands a warranty cannot be verbally disclaimed, and even the US retailer website indicates you are getting a drone with a 1-year warranty when you complete the transaction. US customers have successfully purchased Mavic 4 Pro from authorized US channels located within the US.

Yet somehow DJI can cancel all those warranties by simply commenting thru social media that DJI at this time won't be selling the Mavic 4 Pro in the US at DJI.com and then making no other statements other than to say no further information is available at this time. The problem is the customer can't know for sure if they have a valid warranty until they attempt to make a claim. A customer shouldn't have to know whether replacement supplies and DJI warranty service personal are properly authorized, positioned, trained, and co-located to determine if their warranty is effective. A customer shouldn't have to reach out to DJI and talk to support personnel over the phone/chat/email only to get conflicting information and vague promises to probably fix the situation or clarify the confusion in the future. A customer shouldn't have to wait to file to claim to know whether they are taking a risk when they make their initial purchase as to whether they are covered or not. Luckily the laws and regulations and arbitration about consumer warranties and products are not new to Americans and while we are not as tough as Europe on this issue, we've seen our fair share and the customer is no powerless and helpless against the manufacturer when it comes making it right should they need to. My guess is we won't need to, DJI will do the right thing.

No other DJI drone model has this experience; not even close. Circumstances notwithstanding, the launch of DJI drones and every aspect about it is 100% the responsibility of DJI (not the government, not the resellers, not the customers, not the common carriers) and for the reason, I am adding the US warranty debacle as yet another reason for the botched launch of the Mavic 4 Pro. DJI may be able to successfully launch in other countries like Outer Mongolia or Papua New Guinea but a good launch is comprehensive and there's a lot more involved than throwing the product over the fence to sink or swim. The M4P may not have launched in the US but the drone has made it here because it's 2025 and the global marketplace is a thing and so far, the Mavic 4 Pro is a failure in America but it's not too late to fix this, DJI. And when you do, customers will be happy and might forget but you don't get a redo or a pass on the launch. Do better next time. It's sloppy.

 

[Meta4]

so far, the Mavic 4 Pro is a failure in America but it's not too late to fix this, DJI.

Yes .. a failure just as the Mavic 5, 6 and 7 are.
None of them have been released in the USA.

And when you do, customers will be happy and might forget but you don't get a redo or a pass on the launch. Do better next time. It's sloppy.

What's sloppy is trying to frame the launch as a failure when it wasn't.

 

[mavic3usa]

Yes .. a failure just as the Mavic 5, 6 and 7 are.
None of them have been released in the USA.

Poor planning, poor implementation; it's not a good look.

The M4P may not have been "released" in America, but it's here. DJI was under no illusion this is a global marketplace and they would have trouble trying to pull back or contain the M4P. And DJI sent it here and DJI took customers money so in exchange, they deserve some sort of support. DJI allowed those drones to be activated but you can't stop there just because you slap a label on it called "not released" and then take step to undermine your mistake. DJI certainly can't be proud of the launch if this is the case. Launches are supposed to be crisp and well executed; this was not.

 

[Meta4]

Poor planning, poor implementation; it's not a good look.

DJI certainly can't be proud of the launch if this is the case. Launches are supposed to be crisp and well executed; this was not.

You just don't get it .
How could anyone plan for the crazy tariff regime that's evolved since April that continues to change unpredictably even now. ?

 

[mavic3usa]

You just don't get it .
How could anyone plan for the crazy tariff regime that's evolved since April that continues to change unpredictably even now. ?

You do the best you can to plan for the government but when it comes to the customer, you gotta get it right. Making excuses for not getting the warranty situation right is unacceptable. Not being able to train your support associates to answer the customer questions and concerns accurately is not very good. And not being able to control your own external communications effectively thru a press release or on your website or these days, thru social media, is inexcusable.

DJI missing the launch of the best consumer drone to date in arguably their number one market in the world deserves an official press release instead of silence; where is it? But you're right about one thing, they're scared of him and they're confused so I guess I understand; still doesn't make it right.

If the M400 shows up in America but not the M4P, that's going to be ridiculous. You don't think DJI owns US customers an explanation? Maybe we are being snubbed. Don't take it out on us because of him.

 

[GadgetGuy]

You do the best you can to plan for the government but when it comes to the customer, you gotta get it right. Making excuses for not getting the warranty situation right is unacceptable. Not being able to train your support associates to answer the customer questions and concerns accurately is not very good. And not being able to control your own external communications effectively thru a press release or on your website or these days, thru social media, is inexcusable.

DJI missing the launch of the best consumer drone to date in arguably their number one market in the world deserves an official press release instead of silence; where is it? But you're right about one thing, they're scared of him and they're confused so I guess I understand; still doesn't make it right.

If the M400 shows up in America but not the M4P, that's going to be ridiculous. You don't think DJI owns US customers an explanation? Maybe we are being snubbed. Don't take it out on us because of him.

I'm confused. Are you upset you weren’t one of the lucky 100 that Adorama sold their gray market units to, and are therefore crying sour grapes, or are you just trying to rationalize continuing to fly your now outdated Mavic 2 Pro?

Adorama chose to sell the 100 gray market units DJI had preshipped them. Not DJI. DJI is not responsible for Adorama's choice to sell the gray market, unwarranteed units. Anyone unhappy that their Adorama purchase has no DJI warranty can take it up with Adorama, but not DJI.

 

[GadgetGuy]

Poor planning, poor implementation; it's not a good look.

The M4P may not have been "released" in America, but it's here. DJI was under no illusion this is a global marketplace and they would have trouble trying to pull back or contain the M4P. And DJI sent it here and DJI took customers money so in exchange, they deserve some sort of support. DJI allowed those drones to be activated but you can't stop there just because you slap a label on it called "not released" and then take step to undermine your mistake. DJI certainly can't be proud of the launch if this is the case. Launches are supposed to be crisp and well executed; this was not.

DJI did not sell any Mavic Pro 4 units in the U.S.

 

[mavic3usa]

I'm confused. Are you upset you weren’t one of the lucky 100 that Adorama sold their gray market units to, and are therefore crying sour grapes, or are you just trying to rationalize continuing to fly your now outdated Mavic 2 Pro?

I made the decision last year not to buy the Mavic 4 Pro right away whenever it finally launched. I had no plan to buy it until later in 2026. But I'm not selfish, I look out for the entire drone community, it's not about me. I back the little guy and I'm not a DJI fanboy and I don't automatically side with big corporation. As an activist, I try to be voice of the customer. Those who chose to buy the drone are not going to hit the forum and speak up about it but instead will hope DJI will continue to look out for the customer and honor them on a case-by-case basis. I don't have the drone so I have voice. I understand pushing back like this can be strange to some people and for sure, I realize most people can't recognize dissent when they see it; it's often seen a "ranting" or "complaining." All they know is when people talk, it must be for personal gain. Most people have forgotten what advocating looks like, clearly. These days people are taught to only lookout for themselves. That's not me. My current drone is the Mavic 3 Pro. But I don't look down on anyone who continue to fly the Mavic 2 Pro, it's still a great drone.

Adorama chose to sell the 100 gray market units DJI had preshipped them. Not DJI. DJI is not responsible for Adorama's choice to sell the gray market, unwarranteed units. Anyone unhappy that their Adorama purchase has no DJI warranty can take it up with Adorama, but not DJI.

That's not exactly what happened.

DJI did not sell any Mavic Pro 4 units in the U.S.

DJI sold quite a few and their website reflects that fact. Like most companies, they depend on sales from a network of authorized dealers, online retailers, and wholesales in addition to sales from DJI.com. One might quibble over whether the product was purchased directly from the company or thru official channels but for all intents and purposes, DJI shipped to unit to America for the purposes of resale or to be sold to end customers so from a legal standpoint "they sold those units." Imagine if DJI could claim the warranty is only valid to the original purchasers and they claim Adorama is the original purchaser and if Adorama sells the unit, the warranty is void. That's ridiculous. Maybe it was a mistake....but they sold them. I'll include that as another reason for a failed launch:

• DJI mistakenly sold the Mavic 4 Pro in the US after they intended for this model not to be sold in America thus reflecting their lack of full control over their US network. The inner workings and the failure within your company don't necessarily negatively impact the customer and their rights.

 

[GadgetGuy]

I made the decision last year not to buy the Mavic 4 Pro right away whenever it finally launched. I had no plan to buy it until later in 2026. But I'm not selfish, I look out for the entire drone community, it's not about me. I back the little guy and I'm not a DJI fanboy and I don't automatically side with big corporation. As an activist, I try to be voice of the customer. Those who chose to buy the drone are not going to hit the forum and speak up about it but instead will hope DJI will continue to look out for the customer and honor them on a case-by-case basis. I don't have the drone so I have voice. I understand pushing back like this can be strange to some people and for sure, I realize most people can't recognize dissent when they see it; it's often seen a "ranting" or "complaining." All they know is when people talk, it must be for personal gain. Most people have forgotten what advocating looks like, clearly. These days people are taught to only lookout for themselves. That's not me. My current drone is the Mavic 3 Pro. But I don't look down on anyone who continue to fly the Mavic 2 Pro, it's still a great drone.

That's not exactly what happened.

DJI sold quite a few and their website reflects that fact. Like most companies, they depend on sales from a network of authorized dealers, online retailers, and wholesales in addition to sales from DJI.com. One might quibble over whether the product was purchased directly from the company or thru official channels but for all intents and purposes, DJI shipped to unit to America for the purposes of resale or to be sold to end customers so from a legal standpoint "they sold those units." Imagine if DJI could claim the warranty is only valid to the original purchasers and they claim Adorama is the original purchaser and if Adorama sells the unit, the warranty is void. That's ridiculous. Maybe it was a mistake....but they sold them. I'll include that as another reason for a failed launch:

• DJI mistakenly sold the Mavic 4 Pro in the US after they intended for this model not to be sold in America thus reflecting their lack of full control over their US network. The inner workings and the failure within your company don't necessarily negatively impact the customer and their rights.

Your advocacy is priceless. Everyone that bought a Mavic 4 Pro from Adorama or DJI NY knew the purchases had no U.S. warranty and had no Care Refresh availability.

You are just plain making stuff up. DJI has not sold any units directly into the U.S since the international release. Any units shipped to influencers prior to release were gifted to them or on loan only.

"Imagine if DJI could claim the warranty is only valid to the original purchasers and they claim Adorama is the original purchaser and if Adorama sells the unit, the warranty is void. That's ridiculous."

Sorry, but when DJI pre-ships products to a U.S. vendor, prior to release, and subsequently decides not to sell the product in the U.S., if the vendor goes ahead and sells the product anyway, that does not bind DJI to anything!

The vendor that received those pre-release units had every right to return the product to DJI for a full refund, but, instead, the vendor decided to sell the units without any DJI warranty and no Care Refresh availability because their buyers wanted to buy them anyway! Adorama cannot force DJI to offer a warranty just because Adorama sold the gray market units into the U.S..

 

[mavic3usa]

Sorry, but when DJI pre-ships products to a U.S. vendor, prior to release, and subsequently decides not to sell the product in the U.S., if the vendor goes ahead and sells the product anyway, that does not bind DJI to anything!

That's not what happened. DJI decided *they* were not going to sell the M4P from dji.com and nothing was said definitive about anything else unless you can post a link to a source that claims DJI told Adorama not to sell those drones and if they did, they were on their own. I'm giving Adorama the benefit of the doubt and not ready to throw them under the bus but unless you have "evidence" to the contrary, please share. DJI should be forthcoming instead of speaking in code that customers don't understand. DJI have *never* done this before so not sure why you believe this a first (launching in all but one country). When no drones were sold in India, drones didn't show up in Indian retail stores....that's the norm. Again, I believe DJI changed their mind maybe a last minute "all stop" but at that point, they do the best they can. "Hurry, turn off the Care Refresh as quickly as you can." Done. Valid. "Hurry, turn off the warranty as quickly as you can." Not valid. Illegal. *NOT DONE* Thank you DJI for being smart and doing the right thing. "Hurry, turn off the activation as quickly as you can." Legal, but not done. That should tell you something.

The vendor that received those pre-release units had every right to return the product to DJI for a full refund, but, instead, the vendor decided to sell the units without any DJI warranty and no Care Refresh availability because their buyers wanted to buy them anyway! Adorama cannot force DJI to offer a warranty just because Adorama sold the gray market units into the U.S..

Adorama did not sell pre-release units. They sell production, final product meant to be revenue generating units (not demos) and they paid DJI for them. They sold them *with* a warranty and a small group of them were sold with DJI Care and it was activated when the money was taken for it. Since then we have all learned Care has been blocked for activation.

I think it's sad that so many people have been burned by the seedy world of the gray market camera equipment in an underground den of inequity rife with dishonest and greedy chain of resellers and dealers looking to make a quick buck using shady business practices and cheating their best customers and pedaling mislabeled product and often even black market (counterfeit) gear. It has been going on in the camera world for decades and the dealers as well as the customers are jaded. That's not what we have here, there are no gray market DJI drones and the M4P flagship drone is *not* one of them. It's just a botched launch.

You've probably had some horrible past experiences dealing with [Japanese] camera manufacturers who won't budge an inch, who routinely cancel services and deny warranties, all of a sudden they don't speak the launch and the communication is lost, and who break the laws in those countries they don't agree with. DJI is not that, in fact, they are the opposite of that. They approve warranty work when there is no warranty, they often approve claims when the situation circumstances are questionable, and they give the customer the benefit of the doubt all the time. They have generous Care terms and as a Chinese company, they enjoy one of the best reputations in the industry. In fact, rumor has it they plan to make exceptions for the M4P and open up the Care process which means they are probably working on getting the resource in place to make it happen. Several times, I have seen exchanges with them saying "they are willing to work with you....." That's completely contrary to your claims they are turning their backs on their own drones, canceling customers warranties, and warning resellers not to do business.

If DJI ends up honoring the warranties and opening up Care, will you apologize to Adorama who you claim is in the business of selling grey market drones and disobeying "directives" from the manufacturer? Will you apologize to the customers who you accuse of making ill-fated personal choices out of greed despite receiving adequate warnings and for believing they have a valid warranty when dji.com tells them so? Because I believe this is what will eventually happen and while I don't have an M4P in my possession today and I wasn't privy to the early "transactions" so I don't have the hard "evidence"..... what matters is when this ultimately happens, IMO it's because this is the way it always was, not because DJI "changed their mind." Time will tell and I'm willing to forgo the back and forth until then since it is clear you have made up your mind (but are unwilling to share any of your "evidence" which is fine).

 

[GadgetGuy]

That's not what happened. DJI decided *they* were not going to sell the M4P from dji.com and nothing was said definitive about anything else unless you can post a link to a source that claims DJI told Adorama not to sell those drones and if they did, they were on their own. I'm giving Adorama the benefit of the doubt and not ready to throw them under the bus but unless you have "evidence" to the contrary, please share. DJI should be forthcoming instead of speaking in code that customers don't understand. DJI have *never* done this before so not sure why you believe this a first (launching in all but one country). When no drones were sold in India, drones didn't show up in Indian retail stores....that's the norm. Again, I believe DJI changed their mind maybe a last minute "all stop" but at that point, they do the best they can. "Hurry, turn off the Care Refresh as quickly as you can." Done. Valid. "Hurry, turn off the warranty as quickly as you can." Not valid. Illegal. *NOT DONE* Thank you DJI for being smart and doing the right thing. "Hurry, turn off the activation as quickly as you can." Legal, but not done. That should tell you something.


Adorama did not sell pre-release units. They sell production, final product meant to be revenue generating units (not demos) and they paid DJI for them. They sold them *with* a warranty and a small group of them were sold with DJI Care and it was activated when the money was taken for it. Since then we have all learned Care has been blocked for activation.

I think it's sad that so many people have been burned by the seedy world of the gray market camera equipment in an underground den of inequity rife with dishonest and greedy chain of resellers and dealers looking to make a quick buck using shady business practices and cheating their best customers and pedaling mislabeled product and often even black market (counterfeit) gear. It has been going on in the camera world for decades and the dealers as well as the customers are jaded. That's not what we have here, there are no gray market DJI drones and the M4P flagship drone is *not* one of them. It's just a botched launch.

You've probably had some horrible past experiences dealing with [Japanese] camera manufacturers who won't budge an inch, who routinely cancel services and deny warranties, all of a sudden they don't speak the launch and the communication is lost, and who break the laws in those countries they don't agree with. DJI is not that, in fact, they are the opposite of that. They approve warranty work when there is no warranty, they often approve claims when the situation circumstances are questionable, and they give the customer the benefit of the doubt all the time. They have generous Care terms and as a Chinese company, they enjoy one of the best reputations in the industry. In fact, rumor has it they plan to make exceptions for the M4P and open up the Care process which means they are probably working on getting the resource in place to make it happen. Several times, I have seen exchanges with them saying "they are willing to work with you....." That's completely contrary to your claims they are turning their backs on their own drones, canceling customers warranties, and warning resellers not to do business.

If DJI ends up honoring the warranties and opening up Care, will you apologize to Adorama who you claim is in the business of selling grey market drones and disobeying "directives" from the manufacturer? Will you apologize to the customers who you accuse of making ill-fated personal choices out of greed despite receiving adequate warnings and for believing they have a valid warranty when dji.com tells them so? Because I believe this is what will eventually happen and while I don't have an M4P in my possession today and I wasn't privy to the early "transactions" so I don't have the hard "evidence"..... what matters is when this ultimately happens, IMO it's because this is the way it always was, not because DJI "changed their mind." Time will tell and I'm willing to forgo the back and forth until then since it is clear you have made up your mind (but are unwilling to share any of your "evidence" which is fine).

So, based off lengthy telephone calls to both Adorama and DJI USA today, I can clarify the confusion and apparent contradictions.

The DJI 1 Year Limited Warranty referenced on Adorama's "What's in the box" is not a DJI USA warranty, but a DJI Canada warranty being facilitated by DJI USA for drones originating from DJI in China stock shipped to DJI Canada, which is where Adorama is getting their stock from, and where the USA influencers likely received their evaluation units from.

For all intents and purposes, as long as the Mavic 4 Pro drone is on a list of Canadian serial numbers, it is effectively a DJI USA warranty. DJI USA will completely handle the warranty claim for you, including sourcing any needed warranty replacement from their DJI Canada refurbished Mavic 4 Pro stock, and delivering it free to you in the USA. Any associated tariffs from that Canadian import and delivery to you of a warranty replacement refurb Mavic 4 Pro is completely at DJI's expense.

All good and happy we both now have clarity. We were both right! They have a DJI warranty, just not a DJI USA warranty. However, the DJI Canada warranty is being facilitated by DJI USA in a joint collaboration with DJI Canada to help their USA customers out. I couldn’t be happier!

 

[mavic3usa]

So, based off lengthy telephone calls to both Adorama and DJI USA today, I can clarify the confusion and apparent contradictions.

The DJI 1 Year Limited Warranty referenced on Adorama's "What's in the box" is not a DJI USA warranty, but a DJI Canada warranty being facilitated by DJI USA for drones originating from DJI in China stock shipped to DJI Canada, which is where Adorama is getting their stock from, and where the USA influencers likely received their evaluation units from.

For all intents and purposes, as long as the Mavic 4 Pro drone is on a list of Canadian serial numbers, it is effectively a DJI USA warranty. DJI USA will completely handle the warranty claim for you, including sourcing any needed warranty replacement from their DJI Canada refurbished Mavic 4 Pro stock, and delivering it free to you in the USA. Any associated tariffs from that Canadian import and delivery to you of a warranty replacement refurb Mavic 4 Pro is completely at DJI's expense.

All good and happy we both now have clarity. We were both right! They have a DJI warranty, just not a DJI USA warranty. However, the DJI Canada warranty is being facilitated by DJI USA in a joint collaboration with DJI Canada to help their USA customers out. I couldn’t be happier!

Good to hear and thanks for checking into this and letting everyone know. It's a win for everyone include the US customers who now have better options even though the prices are still a little high. Contrary to popular belief, American and Canada both countries have a great relationship and we don't mind having to go thru them for everything. As this news is shared widely, it should be great business for Adorama and B&H and the few others involved in making this work.

It's especially good news to know that DJI, as usual, has found a way to satisfy their customers even when the times are unusual and/or difficult. The way you explain it makes sense and hopefully the details from your experience when shared across the social platforms shows all is not lost for the M4P in America for now.

Hope you enjoy your M4P; for me the clock is still ticking during my self-imposed waiting period but I'm glad to see we have some much needed clarity and we're all on the same page. Good times!

 

[AnzacJack]

I guess the title of this thread needs to be changed to U.S. Mavic 4 Launch.

 

[Starz]

now outdated Mavic 2 Pro?

Still one of the best products they have produced.

 

[GadgetGuy]

Still one of the best products they have produced.

Indeed. I still have two Mavic 2 Pro's and one Mavic Pro Zoom, and the cameras are interchangeable! Some of the batteries are unfortunately finally starting to swell, and the flight times are limited to about 23 minutes, and it is a great Phantom 4 Pro replacement in a compact foldable drone, if you don't need a manual shutter. I considered modding it to add external batteries to increase flight times, but the Mavic 3's 50% increase in flight time and larger MFT sensor killed off that idea.