Those who haven’t used their DJI Care Refresh and it’s about to expire soon....

Jhun80 · Jul 23, 2019

To those who haven’t used their DJI Care Refresh and it’s about to expire soon, are you guys planning to renew it with Refresh+? Mine is about to expire soon by September, was thinking of renewing it or just get a drone insurance like StateFarm or AllState or others. Which one is a better option?

Thomas B · Jul 23, 2019

State Farm is not available to me. I have coverage through AMA. I have DJICare on all my drones and the one time I used it paid for all the policies. I will be renewing it.

Moose1967 · Jul 23, 2019

I got care refresh + just two weeks ago - 12 months with original drone - 45 hours of flying

zappy54 · Jul 23, 2019

mine runs out in September but I don't think I can refresh in the uk as of yet

Jhun80 · Jul 24, 2019

Moose1967 said:
I got care refresh + just two weeks ago - 12 months with original drone - 45 hours of flying

So you have to pay $119 for another yr on M2P?

DAFlys · Jul 24, 2019

I keep reading about people that when they get to the end of their dji care refresh they deliberately get their drone replaced, Im wondering if you can then take out the care refresh for another year on the replacement?

AnzacJack · Jul 24, 2019

I can’t imagine deliberately trashing a good drone that I use and trust, just to get a new one. I guess that the sort of person that would do this, is someone I hope I never need to do business with.
I think we are all capable of bending the rules at times, but I would like to think that most of us also have some personal integrity.

Ralph thompson · Jul 24, 2019

I’m with u on that Anzacjack. DJI provide exemplary service that I’ve used several times. It’s great value & their tracking system is tremendous. I hate to think of them dumbing it down because of selfish small minded individuals exploiting the system.

DAFlys · Jul 24, 2019

anzacjack said:
I can’t imagine deliberately trashing a good drone that I use and trust, just to get a new one. I guess that the sort of person that would do this, is someone I hope I never need to do business with.
I think we are all capable of bending the rules at times, but I would like to think that most of us also have some personal integrity.

I agree. I just lost my drone in Italy (it was stolen with all our luggage from the hire car) and the new replacement I bought requires lots of simple flights so that I know I've got a reliable drone. I'd hate just for the sake of a refresh have to go through all that again for a reconditioned unit.

Jalatta · Jul 24, 2019

My refresh will be expiring soon also, does DJI notify you that expiration is coming up or do you have to keep track of it?

Andy Cl · Jul 24, 2019

I haven’t been able to activate mine because when I tried to complete the online registration I couldn’t complete it because I’m in the UK and it kept asking me for states in America. So I’m flying without cover unfortunately.

Gonzo66 · Jul 24, 2019

I just purchased DJI Care Refresh. Can someone tell me where to locate my activation code?

Jhun80 · Jul 25, 2019

You can check here:

DJI

DJI 大疆自助服务中心为您提供自主的一体化的维修服务：自主送修，预约快修快换，维修退换货进度查询，配件价格查询等等；您可以随时登录个人中心在“我的案例“中追溯您的各项服务进度；还可以查询距离你最近的线下维修中心。

repair.dji.com

I didn't received any info from them yet and I'm just a month from the expiration date.

Jalatta said:
My refresh will be expiring soon also, does DJI notify you that expiration is coming up or do you have to keep track of it?

Xavier Truth · Jul 27, 2019

Gonzo66 said:
I just purchased DJI Care Refresh. Can someone tell me where to locate my activation code?

https://my.dji.com/

Xavier Truth · Jul 27, 2019

Gonzo66 said:
I just purchased DJI Care Refresh. Can someone tell me where to locate my activation code?

DJI Care Refresh - Support - DJI

DJI Care Refresh - Information - Support - DJI

www.dji.com

Kilrah · Jul 27, 2019

Andy Cl said:
I haven’t been able to activate mine because when I tried to complete the online registration I couldn’t complete it because I’m in the UK and it kept asking me for states in America. So I’m flying without cover unfortunately.

You need to make sure you're on the store for your country when purchasing and activating.

Steve L Reid · Jul 27, 2019

Jhun80 said:
To those who haven’t used their DJI Care Refresh and it’s about to expire soon, are you guys planning to renew it with Refresh+? Mine is about to expire soon by September, was thinking of renewing it or just get a drone insurance like StateFarm or AllState or others. Which one is a better option?

If you fly over water you better go with Allstate because refresh isn't worth a **** if you can't recover your drone. No brainer!

Andy Cl · Jul 27, 2019

Thanks. I will check

Kilrah said:
You need to make sure you're on the store for your country when purchasing and activating.

on my DJI login to see if I have it set right. I have around 2 hours flight time logged so it is still new really though I have owned it since March this year.

HFP · Jul 27, 2019

I had to use DJI Cares for my I2. It was brand new and because of stupidity I crashed it with 10 minutes of flight time. Sent it in to DJI and received a refurbished I2 that was defective out of the box and I had to send it back. The say that they repaired the drone that was sent to me and are sending it back. We are now in an argument about getting a new drone. Attached is a picture of what was sent to me by DJI Cares.