Hi Everyone,
I am new to the forum here, however i'd like to generally ask, what's everyone's view on DJI's customer service.. It appears that everytime something goes wrong with the products i purchase from them, they go out of their way to frustrate me.
Does anyone else experience this constant " I will forward this to a higher level support staff" only to be told that they will not lift a finger to help your case because its their 'Policy'.
In the age of Amazon and Apple.. I would expect better results from a billion dollar tech company.
Am I being unfair to them?
thnx in advance for your input
I am new to the forum here, however i'd like to generally ask, what's everyone's view on DJI's customer service.. It appears that everytime something goes wrong with the products i purchase from them, they go out of their way to frustrate me.
Does anyone else experience this constant " I will forward this to a higher level support staff" only to be told that they will not lift a finger to help your case because its their 'Policy'.
In the age of Amazon and Apple.. I would expect better results from a billion dollar tech company.
Am I being unfair to them?
thnx in advance for your input