DJI inspection in China - feedback on internet looks scary

[dix]

Hi everyone.

The gimbal on my MA is sticky on the roll - it gets a bit stuck off axis, not good for the shots i want. There is no care refresh package available in my region, the authorised repair center has sent the drone logs in, and DJI has advised that they want the drone sent to them for inspection (from my region, it's sent to China).
Reading up on other people sending their drones to DJI - there are reports of receiving refurbished drones back, or being invoiced for parts that don't need replacement, and it seems like the owners basically had no choice, but to pay for the repairs to parts that don't need to be replaced.

Are there good news stories out there about sending your drones to DJI. Im seriously considering rather replacing the gimbal camera, rather then not having my drone gone for the time to send to China and back, and having the possibility of being bamboozled by unneeded replacement parts or unwanted refurb drone.

Please let me know your experience.


Thanks

 

[Ken K]

Hi everyone.

The gimbal on my MA is sticky on the roll - it gets a bit stuck off axis, not good for the shots i want. There is no care refresh package available in my region, the authorised repair center has sent the drone logs in, and DJI has advised that they want the drone sent to them for inspection (from my region, it's sent to China).
Reading up on other people sending their drones to DJI - there are reports of receiving refurbished drones back, or being invoiced for parts that don't need replacement, and it seems like the owners basically had no choice, but to pay for the repairs to parts that don't need to be replaced.

Are there good news stories out there about sending your drones to DJI. Im seriously considering rather replacing the gimbal camera, rather then not having my drone gone for the time to send to China and back, and having the possibility of being bamboozled by unneeded replacement parts or unwanted refurb drone.

Please let me know your experience.


Thanks

If you are in the U.S. check out @Thunderdrones.

 

[Former Member]

Is it still under the 6 month gimbal warranty? Yes, they might send you a refurb, but that will still be cheaper than buying your own gimbal, I would think.

 

[Former Member]

If you are in the U.S. check out @Thunderdrones.

I appreciate that!

 

[Ifti]

I think Heliguy in the UK have their own repair team......

 

[Ken K]

World wide DJI authorized and recommended repair centers for DJI drones can be found on DJI site here:
Recommended Service Centers - DJI

I'd still recommend @Thunderdrones based on the great number of positive comments on MavicPilots.