Image and Video Files Corrupted

[benzine78]

As asked above - do you get the same distortion pattern on every image? If so - it is most likely to be a camera sensor problem.

Yes, its almost every image.

 

[benzine78]

To me it looks more like image transfer error... Did anything happen to your camera/gimbal recently, which could damage wires inside?

P.S. Image is distorted which means lens correction has been applied. This rules out file corruption.

Thanks, I am in talks now with DJI support. It is most likely a damaged sensor.

 

[benzine78]

So guys an update on this if interested.
I returned from trip and copied the files to my PC and there is no corruption at all in the images or in the video.

See attached same pic I posted originally.

It must have something to do with the USB port on my laptop or something of that nature as all the files are fine. Weird.
At least I can save money not having to return it for repairs, it would of cost me as my care package expired!

 

[VenomXts]

So guys an update on this if interested.
I returned from trip and copied the files to my PC and there is no corruption at all in the images or in the video.

See attached same pic I posted originally.

It must have something to do with the USB port on my laptop or something of that nature as all the files are fine. Weird.
At least I can save money not having to return it for repairs, it would of cost me as my care package expired!

hmm, glad its worked out.. just wish i knew what the issue is like im sure you do..

 

[benzine78]

hmm, glad its worked out.. just wish i knew what the issue is like im sure you do..

Yeah for sure.
All I can say is, it's the first time I used that process when travelling, ie, shot the footage/photos then copied the files to my work laptop.
I usually just download them when I get home as I don't usually travel with my laptop.

As long its not an issue with the drone then Im happy.