Mavic gimbal error / slowly moving picture, bad horizon

outstanda · Mar 22, 2017

I'm getting really upset. This is my SECOND mavic, they sent me this as replacement for the first one with gimbal shake error, and this has gimbal errors too!
I had Mavic for 2 months now, and all is has is that sending packages, waiting for service (2 weeks), waiting for replacement drone, finding out that the replacement is bad too, and now waiting for shipping label to send it back.
The DJI support is now telling me that they not cover hungary, but the first time they covered it... what now?

The gimbal is slowly moving, with released sticks, in minimum wind, calibrated gimbal, IMU, compass, new firmware.

HFMan · Mar 22, 2017

It looks like Mavic movement (at least on the Yaw axis shots). How's your compass calibration? EDIT, sorry, see you checked that. Also check your RC calibration.

outstanda · Mar 22, 2017

Everyhing is calibrated. :/
Compass, gimbal, IMU, RC ... and the horizon is bad too.
I watch it on ground too, it is not the Mavic moving, the unit is still, it's the gimbal.

HFMan · Mar 23, 2017

So that said, if your gimbal continues to yaw around, it should hit the stops, no? And then you would see props or body... have you seen if this happens?

outstanda · Mar 23, 2017

HFMan said:
So that said, if your gimbal continues to yaw around, it should hit the stops, no? And then you would see props or body... have you seen if this happens?

no, it only does this for 5-10 sec, after every movement, i made a video on ground, here you can see:

Xavier · Mar 23, 2017

I have a similar issue. The gimbal moves to the left after takeoff and to the right after landing. here is a short video

outstanda · Mar 24, 2017

Xavier said:
I have a similar issue. The gimbal moves to the left after takeoff and to the right after landing. here is a short video

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yes, this is the same. what did you do with this problem?

Xavier · Mar 24, 2017

outstanda said:
yes, this is the same. what did you do with this problem?

It is not yet resolved for me. I re-calibrated: IMU, Gimbal, Compass. And no luck. I can't seem to re-calibrate the controller with an android device.
As advised by support I will reinstall firmware v01.03.0500 . If that does not work I will try to roll back to firmware v01.03.0400

outstanda · Mar 24, 2017

Xavier said:
It is not yet resolved for me. I re-calibrated: IMU, Gimbal, Compass. And no luck. I can't seem to re-calibrate the controller with an android device.
As advised by support I will reinstall firmware v01.03.0500 . If that does not work I will try to roll back to firmware v01.03.0400

it has no deal with the remote... maybe the yaw was affected (it can see on my video, when on ground and i move the remote stick, the picture moves a bit) but the horizon error is separate from everyting.

I'm recalibrated everyting, in open, flat area, without magnetic fields, firmware up and downgrade... nothing helps. :/

Xavier · Mar 24, 2017

outstanda said:
it has no deal with the remote... maybe the yaw was affected (it can see on my video, when on ground and i move the remote stick, the picture moves a bit) but the horizon error is separate from everyting.

I'm recalibrated everyting, in open, flat area, without magnetic fields, firmware up and downgrade... nothing helps. :/

Mine turns when on the ground and at high altitude. Not a low altitude (see my video from 0:20 till 0:26 it does not move by itself). Does yours also move in flight at low altitude when an object is about 2-4 m in front?

outstanda · Mar 24, 2017

Xavier said:
Mine turns when on the ground and at high altitude. Not a low altitude (see my video from 0:20 till 0:26 it does not move by itself). Does yours also move in flight at low altitude when an object is about 2-4 m in front?

it does this on all levels ...

outstanda · Mar 24, 2017

Xavier said:
It is not yet resolved for me. I re-calibrated: IMU, Gimbal, Compass. And no luck. I can't seem to re-calibrate the controller with an android device.
As advised by support I will reinstall firmware v01.03.0500 . If that does not work I will try to roll back to firmware v01.03.0400

so, i try 0400 firmware, wont help. i made a new video, maybe it's even worse...

NickB · Mar 24, 2017

I have this also, pretty sure it came with 0400...i can't remember it on 0300 which my mav shipped with.

It is (to me) a gimbal issue, it is just very slow to stop where on 0300 the stops seemed to be quicker so you never really notice.

outstanda · Mar 24, 2017

NickB said:
I have this also, pretty sure it came with 0400...i can't remember it on 0300 which my mav shipped with.

It is (to me) a gimbal issue, it is just very slow to stop where on 0300 the stops seemed to be quicker so you never really notice.

I can not downgrade to 03, only to 04 but it does too... if only do the horizontal panning it will be acceptable (a bit) but the horizon is turning, so the whole image looks like a drunken view of the world. I can not use this kind of footage. Especially from a 0 hour brand new drone.

Xavier · Mar 27, 2017

Has anyone found a solution? Nothing I have tried helps with this. (IMU, gimbal, compass, controller calibration and firmware reinstall)

faigs · Mar 28, 2017

I just discovered a similar issue a few days ago. Calibrated everything but the gimbal slowly pans for a few seconds and I'm not touching any controls. So annoying

NickB · Mar 28, 2017

Ok, this is normal...i only found it drifts continuously when windy...when it's calm and the mavic sits solid it will only drift a few seconds like it does when you put the mavic down...it's just the gimbal centering the camera.

outstanda · Apr 18, 2017

So... i send back the second unit, and i got my third drone from DJI, i think i give it up.
This unit produces the braking gimbal shake/glitch error wich i experienced in the first drone,
AND the unstable, slowly moving horizon error from the second, replacement Mavic.
So, this unit does the glitch and the unstable horizon error together.

NickB · Apr 18, 2017

outstanda said:
So... i send back the second unit, and i got my third drone from DJI, i think i give it up.
This unit produces the braking gimbal shake/glitch error wich i experienced in the first drone,
AND the unstable, slowly moving horizon error from the second, replacement Mavic.
So, this unit does the glitch and the unstable horizon error together.

What fw is it on?