I have had this exact type of crash. The barometer is not a perfect judge of height. The drone calculates height relative to take off. I don't think 12 feet is that big of a difference in my experience. I fly in the negative all the time. The video shows the vegetation immediately after the failure. I don't get the sense that the drone fell 10+ feet before we saw grass. A Phantom 2 had several inches of clearance to the props, a Mavic has almost none. You may as well have sent it back but if it was damaged, DJI won't refund it. If you got it from a retailer, you may have better luck with them.
Maybe - but the flight only lasted 60 seconds or so. I would have expected the barometric height to be good to a meter or so in that time. And note very good agreement from the vision height measurement:
![height.png height.png](https://mavicpilots.com/data/attachments/61/61740-6d81a4ec054da151edfbd5712a820805.jpg?hash=bYGk7AVNoV)