Have received this today from DR and then another one straight after
Hi I ordered on the 14th January with delivery dates 17th--19th Jan and my order is still being processed. you took my money on the 17th Jan, do you have my item in stock and if so when can I expect delivery. {#HS:306694872-1273#}
On Wed, Jan 18, 2017 at 5:29 PM HKT, DigitalRev Store Customer Care <
[email protected]> wrote:
Dear Phillip,
Thank you for contacting us.
The DJI Mavic Pro Fly More Combo is on the way to our office. It targets will be arrived in next 3 days. After it has been arrived, we will have it dispatch within 24 working hours. It will normally take 2-3 days to arrive most of the UK address.
We are apologise for the unexpected delay between our regional warehouse.
--
Cecila Cheng
DigitalRev Store Customer Care
store.digitalrev.com
Twitter: twitter.com/digitalrevstore
Facebook: facebook.com/digitalrevstore
Dear Phillip,
Unfortunately due to unexpected transfer delay between our regional warehouses, we are unable to deliver your order placed on 14/Jan/2017 by the estimated delivery date of 19/Jan/2017.
The new estimated delivery date for this order is now between 26/Jan/2017 and 28/Jan/2017.
If your order contains more than one items, we may choose to ship part of your order to you first, at no extra cost to you. If you wish to cancel part or all your orders, you can do so in the "Order History" section of your account.
We are sorry not to have met your expectation for this important order. We do value your order, and hope you continue to favor DigitalRev for your online shopping needs.
DigitalRev Online Store Team
Items ordered:
DJI Mavic Pro Fly More Combo £1350.0 1 £1350.0
Shipping FREE
TOTAL £1350.0
What if I wish to cancel my order?
You can cancel part or all order by the click of a button. Simply login to your account, and click Account - Order History.