Ordered my Air 3S on 12/20. Shipped on 12/21, arrived at Atlanta and was pending customs clearance for 3 days. Notified on 12/25 it was being returned to shipper, never asked for any information, never cleared customs. Two chat sessions with DJI, and then a call to them. Customer service rep offered me a refund or a re-ship, I opted for the re-ship. I asked what the odds were of it passing customs due to the ongoing issues, she said honestly its up in the air and may take a few attempts. It was re-shipped 12/31, but this time to New York vs. Atlanta. Cleared customs on 1/1, arrived at Cincinnati hub, cleared there and now states out for delivery to me today. This was the fly more combo that I ordered.
Sounds like DJI is trying different routes to avoid some of the delays. Can't wait to get my drone!
Package delivered! So 12/20 original order to received on 1/2. Outside box is intact, no inspection.