He was probably banned for selling a service without becoming an approved vendor. Especially with the price he was charging. Plus as I remember he had to remotely control your computer to accomplish the task. Very risky!
Can someone remove the DJI account to unlock the drone and unbind it?
- Thread starter wanzbj521
- Start date
SkiProiii
Well-Known Member
Successful unbinding of previous owner by DJI
I recently purchased a DJI drone in an auction only to find out many of the accessories were not in the box, most needed was the charger as the Air 2s cannot do USB-C charging in the aircraft. I purchased a new DJI charger and new props and started the drone up only to learn it was already bound to another account. Sigh…
I contacted DJI Support by phone and the next level support at DJI sent me an email, essentially how to unbind the aircraft, asking me to contact the previous owner and have them do it. The auction had purchased a truckload of Amazon returns and had no way of tracking down the owner.
I replied to DJI with that information. They asked for the paid invoice from the auction, which I had and provided. DJI then asked for a letter from the auction house confirming they were the previous owner to the sale and had no objection to unbinding. I wrote the letter with the specific wording DJI wanted and the auction house put it on their letterhead and signed it.
Within 24 hours of sending that back to DJI Support, the aircraft was unbound and I bound to my DJI account.
I recently purchased a DJI drone in an auction only to find out many of the accessories were not in the box, most needed was the charger as the Air 2s cannot do USB-C charging in the aircraft. I purchased a new DJI charger and new props and started the drone up only to learn it was already bound to another account. Sigh…
I contacted DJI Support by phone and the next level support at DJI sent me an email, essentially how to unbind the aircraft, asking me to contact the previous owner and have them do it. The auction had purchased a truckload of Amazon returns and had no way of tracking down the owner.
I replied to DJI with that information. They asked for the paid invoice from the auction, which I had and provided. DJI then asked for a letter from the auction house confirming they were the previous owner to the sale and had no objection to unbinding. I wrote the letter with the specific wording DJI wanted and the auction house put it on their letterhead and signed it.
Within 24 hours of sending that back to DJI Support, the aircraft was unbound and I bound to my DJI account.
Feek saidGet rid of it while you still can; I'm just saying.
I realize y'all have read my last reply to clarify "get rid" comment as not meaning "try to cheat the next person."
But I feel the need to further comment:
DJI created this problem. It's a problem that isn't obvious to the buyers or the sellers and there isn't an easy answer for those who find themselves in this position. DJI has a working solution (and probably doing their best) but it doesn't always solve the problem. Finding yourself in possession of a bound drone is not a crime and not necessarily your fault and it doesn't always mean the drone is stolen.
Instead of pointing the finger at the buyer, we should be finding a way to help at the same time recognizing that the market is full of these bound drones and they are everywhere in every aftermarket channel; people don't just trash them...they circulate. Naturally people who end up with one look for a way to get themselves out of a bind (no pun intended) and if you can do it legally, not their fault to try; blame it on DJI.
From that last post, there appears to be several outfits and organizations trafficking in bound drones and they appear to be signing off on requests they receive from....until they don't. And that's from people who know how to ask. If anyone is really that concerned with this, work to stop the practice or solve the problem but let's not look down on the person stuck with one of these or the person who suggests how to dispose of them properly instead of just trashing it which nobody wants to do. I know for some of your guys $1,500 down the drain is pocket change...but for others, not so much.
Well saidFeek said
I realize y'all have read my last reply to clarify "get rid" comment as not meaning "try to cheat the next person."
But I feel the need to further comment:
DJI created this problem. It's a problem that isn't obvious to the buyers or the sellers and there isn't an easy answer for those who find themselves in this position. DJI has a working solution (and probably doing their best) but it doesn't always solve the problem. Finding yourself in possession of a bound drone is not a crime and not necessarily your fault and it doesn't always mean the drone is stolen.
Instead of pointing the finger at the buyer, we should be finding a way to help at the same time recognizing that the market is full of these bound drones and they are everywhere in every aftermarket channel; people don't just trash them...they circulate. Naturally people who end up with one look for a way to get themselves out of a bind (no pun intended) and if you can do it legally, not their fault to try; blame it on DJI.
From that last post, there appears to be several outfits and organizations trafficking in bound drones and they appear to be signing off on requests they receive from....until they don't. And that's from people who know how to ask. If anyone is really that concerned with this, work to stop the practice or solve the problem but let's not look down on the person stuck with one of these or the person who suggests how to dispose of them properly instead of just trashing it which nobody wants to do. I know for some of your guys $1,500 down the drain is pocket change...but for others, not so much.
Need to unbound my dji MG1P from the DJI AG, my email is [email protected], send me pm, my telegram account is @vsvasu , i bought in in a auction, repaired it, but i cant reach the previous owner, the seller say he had a pilot and they ran into a fight, DJI is not helping me
If DJI won't help you, you are out of luck. Sell it for parts, if you can't fly it.
Thank you for saying this, I can now safely assume not to trust a single thing that you say on this forum.. the lowest of low act..Get rid of it while you still can; I'm just saying.
I did It was just a cop out; the statement intent was very clear. "Why you still can"
Polish it how you want. If they really wanted a one liner that said what they claimed was trying to say " Sell it for parts, best you can do". Why would there be a time limit on selling it if they were being honest.
SkiProiii
Well-Known Member
I have had success with DJI to unbind two drones. The first was easy request (I assume they were able to contact the account holder), while the second took about a month of back and forth to prove that I had purchased the drone. Phone calls work best to speak with their customer service team. Both drones were bought from an online auction that I had to obtain a letter from them saying that I purchased from them, they had legal title to sell the drone to me and then provide the bill of sale. I had previously provided all other information and they unbound the drone within 4-5 days after they had all the proof I could provide them. While a business has a little more credibility, I would think DJI would apply the same principal. J
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