- Joined
- Jul 22, 2018
- Messages
- 46
- Reactions
- 28
- Age
- 52
Well guys don't know what to do here anymore, I had problems with my Mavic Zoom about 17 days after I got it. APAS and Active track don't work correctly. I called in got a case number and UPS label sent it in, After 4 days they email me saying they needed my flight log, I told them that I was told by a DJI tech support to reload DJIGO4 apps and refresh the firmware with DJI ASSIST 2. We'll that was a mistake. now their telling me they're going to charge me $280 because I'm missing flight log and they can't check it. and also stated that the drone was damage. I got so piss, I talked to 3 or 4 people there including a supervisor with no results. I just told them to send it back to me no repair. I think I'm going to set it on fire when I get it back, that's how ****** off I am. My case number is CAS-2286078-R8S9Y6 incase anyone curious
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