radio_flyer
Member
- Joined
- Feb 20, 2017
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- Age
- 75
So after dealing with the pixelation issue on Android for 2 days I rolled back to 4.1.15 on DJI Go 4 and at first for hours it wasn't working at all after trying a bunch of things, but a bit ago I started my phone again to try something else and it magically was working. Not sure what changed but it's working on 4.1.15. I did chat with support for about 45 minutes and after chatting with them they suggested trying to roll back the FW using the app (which I had never heard of doing). When going to try to do that it was working. On a side note, his suggestion for rolling back the FW in the Go 4 app didn't work. Was hoping it was a new secret work around.
Anyway, if you have pixelation/video issues on Android my suggestion is to roll back to DJI Go 4 ver 4.1.15 and keep trying it. Didn't work for the first few hours but all of a sudden started working.
The APK I used: DJI GO 4--For drones since P4 4.1.15 (2027412) APK Download by DJI TECHNOLOGY CO., LTD - APKMirror
A big thank you to jcp411! It was the DJI Go 4 app update, not the firmware update, that put my Mavic out of commission. I uninstalled DJI Go 4 v4.1.18 downloaded and installed v4.1.15, rebooted the phone for good measure and it worked first time. I didn't even have to wait a few hours!
Earlier today when I was in chat with DJI they asked if I had another mobile device to try. For your amusement, here was that exchange:
Me: No, I only have one mobile device
DJI: Alright, I see. Do you have the relatives or friends that does have a compatible device that you can borrow just for a little time just to isolate the issue please?
Me: I don't have relatives or friends that have any DJI products or DJI Go 4 loaded
DJI: I understand that one, Sir. But do they have a mobile device that you can borrow or ask them if you can install the DJI Go 4 app just for a little time?
Me: The DJI Go 4 app requires access to virtually every resource on the mobile device including personal information. I will not ask a friend or relative to load the app
DJI: Alright, I see. I understand that one, Sir.
Anyway, thanks to jcp (and no thanks to dji) my Mavic is flying again!