Its over

scro · Dec 4, 2019

New firmware (v01.00.0300) doesn't seem to fix this issue for me.

ThorDar · Dec 4, 2019

scro said:
Anyone know what the other Mavics (air/MPP/M2z) do in 2.7k?

I just checked my Mavic Pro 2.7k vids with Mediainfo. Here's a screencap with both the Pro and Mini side by side:

scro · Dec 5, 2019

@ThorDar Thanks! And presumably no - what can we call it? - "curtain effect" on the bottom edge of video from the MPro?

milovan · Dec 5, 2019

ThorDar said:
I just checked my Mavic Pro 2.7k vids with Mediainfo. Here's a screencap with both the Pro and Mini side by side:

View attachment 87291 View attachment 87291

So it’s basically the same on the Mavic Pro and people are just using cheap editors lol

ThorDar · Dec 5, 2019

scro said:
@ThorDar Thanks! And presumably no - what can we call it? - "curtain effect" on the bottom edge of video from the MPro?

It's not an issue with the MPro. I've never seen it reported. Which indicates to me that the extra six rows is not the cause. Something else is causing it on the Mini.

BTW, I can't replicate it with my Mini. Though I do see it on the sample videos linked elsewhere in this thread when I play them on my computer.

crummett · Dec 5, 2019

ThorDar said:
It's not an issue with the MPro. I've never seen it reported. Which indicates to me that the extra six rows is not the cause. Something else is causing it on the Mini.

BTW, I can't replicate it with my Mini. Though I do see it on the sample videos linked elsewhere in this thread when I play them on my computer.

Very strange. the fact videos with the issue don't show the issue in certain players does suggests its something specific in the video meta though

SpinItUp · Dec 5, 2019

I would put it down to the codecs used on your device/machine used for playback and whether the device/machine is able to process all its data/info
Edit; is the MM using a crappy chip that makes this hit the fan with certain processing?

Skyscope · Dec 5, 2019

@ThorDar , interesting, I never shot 2.7k with the original Mavic Pro, so I have no clips. Could you provide a small one for further investigation?
___

BTW, 2.7k from the Mavic 2 Pro is 2688 x 1512 px, so no problems with 16px Macrolocks there.

And now it gets weird:
P4P has 2720 x 1530 px in 2,7k too, without a tag "Original Height", but with "Sample Height" of 1530 and with a "Stored_Height" of 1536.

Strange...

crummett · Dec 5, 2019

SpinItUp said:
I would put it down to the codecs used on your device/machine used for playback and whether the device/machine is able to process all its data/info
Edit; is the MM using a crappy chip that makes this hit the fan with certain processing?

The line of fuzz remains when you upload to youtube though and you'd assume they'd have the codecs to process correctly

SpinItUp · Dec 5, 2019

Maybe the EU has put a silly restriction on it because it's an outdoor WiFi device?
Edit; Does this happen when using 2.4 or 5 Gig' Bands? is that the reason eh!!!

Skyscope · Dec 5, 2019

@SpinItUp
The video stream inside the container is fine, the problem occurs by the individual player interpreting the metadata from the container.

Look at post #219, changing only metadata there....

crummett · Dec 5, 2019

SpinItUp said:
Maybe the EU has put a silly restriction on it because it's an outdoor WiFi device?
Edit; Does this happen when using 2.4 or 5 Gig' Bands? is that the reason eh!!!

Sorry this doesn't make any sense. The video is stored on the SD card. There's no wifi inbetween. And wifi wouldn't affect pixel count

SpinItUp · Dec 5, 2019

The EU made up rules for bendy bananas so nothings beyond making sense to them

crummett · Dec 5, 2019

SpinItUp said:
The EU made up rules for bendy bananas so nothings beyond making sense to them

Haha that was largely misreported. THey don't randomly make videos fuzzy

. ALso i've seen this issue on multiple US versions

SpinItUp · Dec 5, 2019

There's a fw update for it here(the craft) now...so twitter reports

crummett · Dec 5, 2019

SpinItUp said:
There's a fw update for it (the craft) now...so twitter reports

Another? there was one yesterday

SpinItUp · Dec 5, 2019

oh sorry, not following...

edisoneagle · Dec 5, 2019

Hello - First time poster and first time DJI drone owner in the US on the FCC version.

I wanted to let you guys know that I reported this same issue to DJI on 11/22 and received a similar "weaksauce" response on 11/29 but with an important additional sentence: "We will release new firmware to fix this issue finally."

Here is the email response I received from DJI on 11/29:

From: DJI Support
Nov 29, 2019, 7:28 PM (6 days ago)

Hello,

I hope this email finds you well.

This is to inform you that we have already received a resolution from our Engineers in regards to the issue you are having with your Mavic Mini. As per their response, because the default resolution of 2.7k is 2720 x 1536, but the video resolution of 2.7k is 2720 x 1530, so there will be a difference of 6 pixels at the bottom resulting to have a noticeable horizontal line of distortion at the bottom edge of the video.

To resolve the issue, please use a professional player (such as Potplayer) to play the video. If the player you used has hardware decoding and software decoding, if you choose hardware decoding, this phenomenon will occur, kindly use software decoding instead. This matter will be resolved when editing videos with editing software.

We will release new firmware to fix this issue finally.

I hope this information helps and your patience is highly appreciated.

Thank you for choosing DJI products and have a good day.

Best Regards,

Jess
DJI Technical Support

F22arecool · Dec 5, 2019

edisoneagle said:
Hello - First time poster and first time DJI drone owner in the US on the FCC version.

I wanted to let you guys know that I reported this same issue to DJI on 11/22 and received a similar "weaksauce" response on 11/29 but with an important additional sentence: "We will release new firmware to fix this issue finally."

Here is the email response I received from DJI on 11/29:

From: DJI Support
Nov 29, 2019, 7:28 PM (6 days ago)

Hello,

I hope this email finds you well.

This is to inform you that we have already received a resolution from our Engineers in regards to the issue you are having with your Mavic Mini. As per their response, because the default resolution of 2.7k is 2720 x 1536, but the video resolution of 2.7k is 2720 x 1530, so there will be a difference of 6 pixels at the bottom resulting to have a noticeable horizontal line of distortion at the bottom edge of the video.

To resolve the issue, please use a professional player (such as Potplayer) to play the video. If the player you used has hardware decoding and software decoding, if you choose hardware decoding, this phenomenon will occur, kindly use software decoding instead. This matter will be resolved when editing videos with editing software.

We will release new firmware to fix this issue finally.

I hope this information helps and your patience is highly appreciated.

Thank you for choosing DJI products and have a good day.

Best Regards,

Jess
DJI Technical Support

Very good! Finally confirmation of a fix in the works!