Not sure what went wrong

[mtirri]

I’m a fairly new pilot ( 78 total flights) and experienced a fatal situation and lost my MP into the water. I did open a case with DJI who after reviewing the log files warrantied the device and send a coupon to purchase a replacement. I still do not know what went wrong. I had about 5 feet of altitude and then flew over water that was another 6 feet below land. Where can I send the log file for evaluation?

 

[naturecannon]

DJI Flight Log Viewer

 

[msinger]

If you post your log above, please post the link back here after uploading it so other people can review it.

 

[mtirri]

DJI Flight Log Viewer - PhantomHelp.com

 

[mtirri]

This might not be the correct file... Let me double check.

 

[msinger]

It doesn't appear to be. It shows your Mavic safely landed.

 

[mtirri]

Here is the link to the correct txt file.
DJI Flight Log Viewer - PhantomHelp.com

 

[msinger]

What did DJI say went wrong?

 

[mtirri]

They told me that it was NOT pilot error and that they would warranty the item.

 

[kakao]

But they did not tell you what the actual issue caused the accident.
Typical for DJI ..

 

[msinger]

Your flight log doesn't indicated what happened. Perhaps the battery dislodged/failed?

 

[mtirri]

I never thought of that but that does make sense... I had a work associate who purchased a MV fly more package who wanted to get ride of it for $700.00 so I purchased it. It wasn't until three days later that DJI warranted the device. Now I have a MV for Florida and one in New Jersey.

 

[mtirri]

I originally thought that the drone lost is orientation. The sun was very strong and I was flying over the reflection of the sun on the water.

 

[Hayabusa]

Would like to hear why as I do a lot of over water flying.

 

[sar104]

At the end of the log at 23.3 s, 15° forward pitch and 8.2 m/s, the elevator input data indicate that you abruptly went from full forward elevator to centered elevator. Do you recall if that is correct?

 

[bfine]

Good on DJI!

 

[mtirri]

I just remember going full speed south and the drone went down.