repair

I opened a case with DJI Support because my Mavic cooling fan stopped working and I began receiving a warning of "aircraft core board overheated". I just received the assesment and repair invoice for replacing a gimbal mounting bracket, both rear motor arms, a couple of shell components and a...

Hi guys, Long story short, overconfidence led me to attempt to land on an industrial digger's cabin roof ... rotorwash, Maddie slipped off, cracking her eyeball into the light cluster on her way down. Damage? Gimbal arm mount snapped, gimbal arm motor ribbon cable snapped ... camera ended up...

Hi all, Needing some serious help! SILVER GIMBAL CABLE HAS SNAPPED My friend bought a new DJI Mavic Pro in South Africa. When we were traveling Europe he crashed it from quite a height and felt that he didn't want to (couldn't be bothered) to repair/replace it, The damage that is sustained...

I guess I may be the first to damage my remote control because I cannot find any other posting similar to the help I need. Unfortunately, following a flight last week, I dropped my remote. I didn't think anything of it until the next time I tried to fly and the remote was not connecting to my...

I had my mavic repaired at the DJI repair facility here in California. In the box that I shipped, I had the damaged drone, propellers, damaged gimbal, and the remote control. I received the Mavic today (March 20th 2017) in the mail, but the remote control was note in the package that was sent...

Hi, Today my Mavic crashed from 30-40 m on the concrete steps. It happened after 1 min after took off. I tried to get some height, near the building. When it reached ~30 meters, it said that "maximum altitude reached", but I set it to 100 meters then Mavic drifted backwards and crashed into the...

Hi all, I send my Mavic to DJI's repair center for some repairs. According to their instructions I sent the remote and Aircraft with out the battery and propellers. My concern is, I forgot to remove the RC USB Cable from the remote. Does anyone have any experience in this, I am now wondering if...

Has anyone had a quote for replacing the Camera & Gimbal from Drone doctors in the uk (DJI recommended service centre here) I just got one but want to see if anyone else has had one and compare before I go ahead with the repair

Hey all, I recently had to ship my Mavic off for repair and I made a quick video about the entire process. Documenting emails, procedure and timescales. Hopefully it may be of interest to some. Thanks, -Aidan

DJI could be the next Apple Computer. A lot of people rightly complain when they had a bad experience with a company. Today I had the opposite. My son Finn received a DJI Mavic Pro drone for Christmas. It was sort of one of those gifts that you give your kid because you want to play with it...

Rookie mistake. Backed by Mavic into a tree at night. 100 percent my fault. Landed right on the camera of course. I followed their repair instructions to a tee and received a UPS shipping label the following day and promptly send it away. It took forever to get it from Kansas City to...