Meaning that DJI sold him a faulty device knowingly.
Yup. You find that outrageous?
Man, you must live a very unpleasant life, as the exact same is true for every car you buy, television, PC, heart pacemaker, 3D printer, All-in-one Fax/Print/Scanner, clothes dryer, bottle of Liquid Plumber, 5-gal bucket, and on and on and on and on and on.
"He can continue to use the product he purchased, just as he purchased it, with the bugs". And you find that normal and legal....
I sure do. It's the world we live in. Further, any reasonable person that ponders the issue for a minute or two understands that
that i the only way it can possibly be.
Perfection in everything is not possible, so it is nuts to expect it. As complexity of the object at hand increases, the probability of perfection decreases -- rapidly.
Put differently, nothing of high, complex technology is ever, EVER shipped without any defects/bugs at all. In fact, it has known bugs -- defects the manufacturer knew about, stuff that didn't work right, and they shipped it knowing this!!!!!
If you've bought a car in the last 10 years (probably more like 30) this is also 100% certainly true.
And what's more, manufacturers don't fix all of them!