Hello everyone.
I need help to figure out what happened to my drone, and if I can get a replacement from DJI because I have DJI Care Refresh.
It suddenly started descending by itself even though I was not pressing down on the stick. I am a newbie with less than 2 hours of flight experience, but I know I wasn't descending at the time.
Earlier in the flight I noticed it was drifting slowly sideways when it should have hovered in place.
I tried to retrieve it but I could not find it and didn't want to risk injury in the strong currents with hard jagged rocks just beneath the surface.
Do I have a case for a replacement from DJI as it seems to have malfunctioned and not my fault?
Here is a video of the last few seconds of that flight and the flight log:
Thank you in advance.
I need help to figure out what happened to my drone, and if I can get a replacement from DJI because I have DJI Care Refresh.
It suddenly started descending by itself even though I was not pressing down on the stick. I am a newbie with less than 2 hours of flight experience, but I know I wasn't descending at the time.
Earlier in the flight I noticed it was drifting slowly sideways when it should have hovered in place.
I tried to retrieve it but I could not find it and didn't want to risk injury in the strong currents with hard jagged rocks just beneath the surface.
Do I have a case for a replacement from DJI as it seems to have malfunctioned and not my fault?
Here is a video of the last few seconds of that flight and the flight log:
DJI Flight Log Viewer | Phantom Help
Upload and view flight logs from your DJI drones
www.phantomhelp.com
Thank you in advance.
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