Amazon orders - fullfilled by Koozam

WolfgangStiller · Nov 5, 2016

I ordered from another Amazon resller (LinkedAll Drones) and pretty much had to do the same thing (order marked as shipped but still waiting on DJI). This seems to the situation with all Amazon orders.

m0j0 · Nov 5, 2016

DesertMavic said:
Good thing I checked the forum, did not notice that email. I got the same message, I ended up calling Amazon to make sure it's not canceled. I don't think I will get it any time sooner if I cancel now so I'll stick it out with Koozam... I ordered mine on 10/4/2016

Exactly, gives you the option to keep the order or cancel it depending on circumstances.

RIDETOEAT · Nov 6, 2016

I am still flying my P2V+ for for over 2 years and think I will let the whole deal shake out till the first of the year ans then re-consider it. I almost sold it recently but at the last minute it fell through and I am glad. Early production of anything is always flawed compared to later models and with the delayed start it is at least a yellow flag to me. Don't get me wrong, I love everything I am seeing about it and will order soon but maybe just winter or spring.

Shaydz · Nov 9, 2016

Ordered from them on 10\17 (said would deliver 11/21 - 12/3).
Then got the 7-8 week message . Hope the delay is from initial release and not my order date. Would like to get before Christmas.

Techcop50 · Nov 10, 2016

We just got my "mystery" delivery from Koozam. Better than a lens rag, anyway.

Cheers!

Baraun · Nov 10, 2016

m0j0 said:
Well mine had shipped in full. I just got this email:

Darryl,

We are happy to inform you that your order shipped in full (with the mavic)

Your UPS tracking number is xxxxxxxxxxxxxxx

So yes Koozam is shipping.

Have you received yours yet???

What did you order, Mavic Pro only or with extra battery and stuff?

I Ordered the Mavic Pro with an extra battery on 09/30 as well but I haven't received mine yet, on 10/31 they sent me a micro fiver cloth to keep my order alive.

K5423 · Nov 10, 2016

Baraun said:
Have you received yours yet???

What did you order, Mavic Pro only or with extra battery and stuff?

I Ordered the Mavic Pro with an extra battery on 09/30 as well but I haven't received mine yet, on 10/31 they sent me a micro fiver cloth to keep my order alive.

Koozam told me again today another 7-8 weeks.They told me that over 2 weeks ago too.

Sent from my SM-G900V using MavicPilots mobile app

Baraun · Nov 10, 2016

K5423 said:
Koozam told me again today another 7-8 weeks.They told me that over 2 weeks ago too.

Sent from my SM-G900V using MavicPilots mobile app

I asked them today what was my position inline and they replied:

"We are shipping them as soon as we get them, we do ship first come first serve basis, you are # 15 in line

Customer Service Koozam Inc."

It would be a good idea if all of us keep asking them our position inline, that way we will know who is next to receive.

Dronebow · Nov 10, 2016

Baraun said:
I asked them today what was my position inline and they replied:

"We are shipping them as soon as we get them, we do ship first come first serve basis, you are # 15 in line

Customer Service Koozam Inc."

It would be a good idea if all of us keep asking them our position inline, that way we will know who is next to receive.

#15 in line huh? When did you order yours because they told me I was #46 in line. I ordered mine on Oct 2nd.

K5423 · Nov 10, 2016

Baraun said:
I asked them today what was my position inline and they replied:

"We are shipping them as soon as we get them, we do ship first come first serve basis, you are # 15 in line

Customer Service Koozam Inc."

It would be a good idea if all of us keep asking them our position inline, that way we will know who is next to receive.

What was the date you ordered yours?

Sent from my SM-G900V using MavicPilots mobile app

Baraun · Nov 10, 2016

Dronebow said:
#15 in line huh? When did you order yours because they told me I was #46 in line. I ordered mine on Oct 2nd.

Order Details
Ordered on September 30, 2016 Order# 105-1725294......

Baraun · Nov 10, 2016

K5423 said:
What was the date you ordered yours?

Sent from my SM-G900V using MavicPilots mobile app

Order Details
Ordered on September 30, 2016 Order# 105-1725294

Dronebow · Nov 11, 2016

Baraun said:
Order Details
Ordered on September 30, 2016 Order# 105-1725294......

Wow, so you are #15 in line and you still have not gotten yours. That's not good. Dang DJI!!

Techcop50 · Nov 11, 2016

Dronebow said:
Wow, so you are #15 in line and you still have not gotten yours. That's not good. Dang DJI!!

I think he meant #15 as of right now... (time posted)

Baraun · Nov 11, 2016

Techcop50 said:
I think he meant #15 as of right now... (time posted)

Yes, you are correct. #15 as of 11/10/16. But on 11/04/16 they sent me an email saying that they only had shipped 3 units by that day. I'm wondering how many units they are shipping a week!!!!

Dronebow · Nov 11, 2016

Baraun said:
Yes, you are correct. #15 as of 11/10/16. But on 11/04/16 they sent me an email saying that they only had shipped 3 units by that day. I'm wondering how many units they are shipping a week!!!!

I had gotten an email from them stating at one point they are getting very few daily now. That was on Nov 2nd. They are very illusive on giving anything that would help understand a time frame though. I've even tried to be specific and I get a generic answer. I get that they don't have any specific answers but something to the effect of "at this point you are #xx in line and we are getting one or 2 per day" would be excellent.

"
You are #46 in line, so you are pretty good,

Customer Service Koozam Inc
"

What does that even mean??

K5423 · Nov 12, 2016

My Amazon/Koozam order still states delivery Nov 18th-Dec 6th even though a couple weeks ago they emailed me DJI's 7-8 week delay memo.

Sent from my SM-G900V using MavicPilots mobile app