System cant process 4K with info from MA

[John Gowland]

My new Macbook Pro which I particularly bought for processing 4K video from the Mavic Pro cant process Mavic Air with info on it. It can process 4K video without the info on it with out a problem but when I take video with the info on it the machine can't do it. Its all jumpy like the cpu or graphics card just cant cope.
I shut everything ells down, restarted then replayed it a number of times to make sure it was in all the caches.
Even tried Turbo Boost switcher.
Any one else experienced this.
It looks as though the information in the video clip is way too much for my very expensive Mac.
Can anyone elaborate?

"somebody gonna get a hurt real bad"

 

[DJI_dutch]

My new Macbook Pro which I particularly bought for processing 4K video from the Mavic Pro cant process Mavic Air with info on it. It can process 4K video without the info on it with out a problem but when I take video with the info on it the machine can't do it. Its all jumpy like the cpu or graphics card just cant cope.
I shut everything ells down, restarted then replayed it a number of times to make sure it was in all the caches.
Even tried Turbo Boost switcher.
Any one else experienced this.
It looks as though the information in the video clip is way too much for my very expensive Mac.
Can anyone elaborate?
View attachment 32285
"somebody gonna get a hurt real bad"

Do you have a SD card with 100 mb/s support?

 

[John Gowland]

Used a ScanDisk Extreme Pro.
It couldn't play it from the card or when I put it on the ssd on my machine.

 

[DJI_dutch]

Used a ScanDisk Extreme Pro.
It couldn't play it from the card or when I put it on the ssd on my machine.

Have you switched from “store on inter storage” to “store on SD” ?

 

[John Gowland]

on SD

 

[John Gowland]

sorry yes

 

[DJI_dutch]

sorry yes

Is you’re Mavic updated to the latest version? Otherwise I wouldn’t know the problem. You could always try to contact dji costumer service! Fly safe!

 

[John Gowland]

Downloaded all the updates as soon as I got it 2 days ago and checked before I flew today.
Thanks

 

[Cameleon]

What do you mean by the video with info? Playing with the associated SRT file? I find my older (2014) Macbook Air plays 4k fine via QuickTime but VLC struggles and stutters. Quicktime however wont use the associated SRT file but VLC will.

 

[DJI_dutch]

Downloaded all the updates as soon as I got it 2 days ago and checked before I flew today.
Thanks

What you could do is format the SD card.

 

[aerialinspiration]

What you could do is format the SD card.

What format are you using? I’ve got very similar MacBook Pro and using 4K stored in .mov - these work fine from SD, SSD and process correctly in FCP X.

 

[DJI_dutch]

What format are you using? I’ve got very similar MacBook Pro and using 4K stored in .mov - these work fine from SD, SSD and process correctly in FCP X.

No like formatting the SD in the app

 

[Kilrah]

Supposing you're playing with VLC if it loads the subtitle file, and yes it's known to not handle that smoothly. So move the SRT file away into another folder when using VLC to play the file. Or just play with Quicktime which won't load it (and be graphics accelerated unlike VLC).

 

[John Gowland]

You people are too smart for your own boots.
Formated the sd card in the Mavic Air. Thanks Kilrah. Worked fine when I removed the srt file in V/LC. Prior to that it worked fine in Quicktime.