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BEWARE MAVIC 2 PRO OWNERS!! >>PROCESSOR CHIP OVERHEAT ISSUES<<

Jedi

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Hi everyone, its sad that this is my very first post on this forum and I dont really post anywhere online, but I just wanted to put it out there and tell everyone who has just purchased a mavic 2 pro to beware.

If you have a new mavic pro 2 fly really low to start and make sure it does not overheat!

I just received my mavic 2 pro and flew about 2 ft for a minute or two then 6 ft for a minute or two and then I took it to 15ft and the processor overheated and the drone turned off in the air and my nice new mavic 2 pro fell to the ground.

Now I'm stuck waiting for an email with instructions to send my brand new mavic pro 2 back, to then wait some more for them to evaluate what happened and possibly send me a replacement.

Needless to say I AM NOT a HAPPY DJI CUSTOMER RIGHT NOW!!!
 
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AnchorageAk

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No one is happy to hear this. Glad you where low, and could get the drone back.
 

Jedi

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Hopefully its a one off and they send me a replacement that actually flys more than 15 minutes. This is all i get when I turn it on now.
 

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Grtday

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Hi everyone, its sad that this is my very first post on this forum and I dont really post anywhere online, but I just wanted to put it out there and tell everyone who has just purchased a mavic 2 pro to beware.

If you have a new mavic pro 2 fly really low to start and make sure it does not overheat!

I just received my mavic 2 pro and flew about 2 ft for a minute or two then 6 ft for a minute or two and then I took it to 15ft and the processor overheated and the drone turned off in the air and my nice new mavic 2 pro fell to the ground.

Now I'm stuck waiting for an email with instructions to send my brand new mavic pro 2 back, to then wait some more for them to evaluate what happened and possibly send me a replacement.

Needless to say I AM NOT a HAPPY DJI CUSTOMER RIGHT NOW!!!
Thanks for letting us know!
 

OldBlueHeron

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112604w6nmi757ecz1fmb1.jpg
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Pictures from his post on DJI forums...
 

WilliamG

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If the drone is overheating within around 5 minutes of air time, it’s clearly just a factory defect. I wouldn’t worry for the rest of us, but I hope the OP gets it sorted ASAP because it sucks either way.
 

aokusman

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So, OP, 23 minutes ago you started a poll asking whether or not people will be switching from MP to MP2, no mention of a crash.

Then 18 minutes ago you started this thread about your M2P crashing.

Why didnt you mention your crash in the poll? It was 5 minutes apart from this one.

Detective alert.
 

wytnyt

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maybe were uncovering the reason why dji delayed in the first place,as in not ready for all you rough flyers.
 
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lolo780

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When an M1 overheats the firmware shuts the radio link down and RTH is initiated.
Forward flight pushes air through the front grill and across the lower heat sink so the core board runs cooler vs. hovering.

Would be sad if the M2 doesn't have progressive failsafe programming that will try to prevent a total shutdown in flight.
 
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wytnyt

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When an M1 overheats the firmware shuts the radio link down and RTH is initiated.
Forward flight pushes air through the front grill and across the lower heat sink so the core board runs cooler vs. hovering.

Would be sad if the M2 doesn't have progressive failsafe programming that will try to prevent a total shutdown in flight.
im sure dji figured in this scenario in the event of a major failure
 

lolo780

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im sure dji figured in this scenario in the event of a major failure
Agreed. In an over temp condition it would make sense for the power management chip to shut down all non flight control related power.
 

Joola

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@Jedi Please upload the flight log TXT file that's stored in the DJI Go 4 app so we can see what occurred during your flight. All flight data and warnings are also stored locally on your phone/tablet so it doesn't matter if your drone won't start up.

I'm a bit skeptical as stories like yours run rampant after every product launch and especially when the crash is user error in an attempt to recoup financial losses. If your log demonstrates otherwise, I'll happily eat crow.
 

hherbson

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@Jedi Please upload the flight log TXT file that's stored in the DJI Go 4 app so we can see what occurred during your flight. All flight data and warnings are also stored locally on your phone/tablet so it doesn't matter if your drone won't start up.

I'm a bit skeptical as stories like yours run rampant after every product launch and especially when the crash is user error in an attempt to recoup financial losses. If your log demonstrates otherwise, I'll happily eat crow.

Might I suggest a little BBQ sauce to help it go down easier.

HELP!!! My Mavic 2 Pro fell out of sky into lake
 

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