This thread is a little old now, but I've also had range issues with the
Mavic Air 2. Bought it on Monday after owning a Mavic Pro 1 for around a year. Took the
MA2 out to spots I used to regularly fly the MP1, I could not get it to go past 3000 feet away from me before signal dropout. My MP1 easily reaches 10,000+ feet in the same area.
Took the drone back to Best Buy today and exchanged it. The new one works perfectly, exceptional range with zero drop in signal. There is definitely an issue with some of these
MA2's. If you aren't getting good range, I would highly recommend returning the product or contacting DJI.